VP Business Systems at FLASH (Remote)

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Launched in 2011, FLASH is the largest cloud-native parking technology platform and provides industry-leading digital and physical infrastructure. 

We are leading the transformation to connected mobility through the modernization of parking assets while building a cleaner, safer, more efficient ecosystem.

FLASH enables real estate owners, parking operators, and cities to tackle complex mobility issues such as congestion, lack of visibility into parking supply and demand, and fragmented consumer experiences.
With FLASH as your partner by your side, the only question left is “where next?”

This role will take over leadership for architecting, implementing, and managing FLASH’s Sales, Marketing, Operations (Field & Supply Chain), Customer Support and Success, Finance and Accounting, and HR and People systems.

**Remote Role 25%-50% travel required. Candidate's must reside in the United States.


Core Responsibilities...

  • Lead the Business Systems team including managers, system administrators, architects, developers, and any third-party contractors to manage, maintain, upgrade, deploy and integrate all internal business applications.
  • Develop and maintain effective relationships with leaders on how systems capabilities can solve their business problems, work to translate business needs into technology solutions, standardize and optimize existing solutions, and push for business clarity of strategy where needed
  • Build and maintain internal delivery process to manage the full application life cycle: Requirements Gathering Architecture, Development, User Acceptance, Roll Out, Support
  • Integrate acquired businesses into our business systems platform
  • Recruit and build a high performing team with a strong focus on business value through coaching, fostering accountability, innovation and teamwork, while effectively delegating work for successful achievement of goals and objectives 
  • Manage escalations by providing high-quality problem-solving support, advice, and guidance to internal customers while maintaining appropriate process and system governance
  • Own reporting, status updates and KPI (key performance indicators) metrics and provide regular reporting to the executive leadership team and provide input to board-level reporting
  • Drive world class change management practices to ensure rapid deployment of changes with no disruption to the business
  • Maintain data quality, integrity and cleanliness, and perform data maintenance including deduplication and normalization
  • Own and manage applications budget and prioritization with business leaders to ensure investments are aligned with business requirements and consistently manage to ensure within plan 

What You Bring to the Table...

  • Understand the complex delivery and revenue recognition models of a global, multi-line, multi-product software company
  • More than a “systems” person, you want to be empowered and expected to drive real improvements to how the business operates
  • Leadership – ability to lead through influence; exhibit a professional presence and the ability to communicate successfully with all levels of leadership Business Process Expertise – have a deep understanding of and ability to articulate best practices across core business processes
  • Systems expertise– multiple experiences implementing business systems is critical including defining data and data structures, integrations, and managing the process to design, build, test and deploy systems, specifically with Salesforce and NetSuite or other modern SaaS business applications. 
  • Mental Agility – a keen intellect and comfort with complexity; enjoy tackling new challenges and solving problems; ability to 'think outside the box' and move concepts to implementation 
  • A detail and process-oriented individual, with substantial project management skills, who has the flexibility to thrive in a fast-paced, dynamic organization
  • Values partnership, trust, collaboration, and communication - builds trust with business partners; Can communicate changes to business systems processes, their drivers, and expected results clearly; Can facilitate tradeoff discussions in the context of business outcomes
  • 7+ years of experience in application support and application administration 
  • 5+ years of experience managing a team 
  • Technical expertise around ERP (Enterprise Resource Planning) and CRM (Customer Relationship Mgmt) platforms in terms of architecture, configuration, and performance optimization not just within a single application but also the integrations across them.
  • Experience managing complex and integrated ERP, CRM, and CPQ (Configure Price Quote) platforms (Ideally Salesforce and NetSuite) 
  • Experience driving system enhancement efforts to completion by capturing and assessing user requirements with business partners
  • Demonstrated ability to plan and execute projects cross-functionally including acquisition integrations, new module or system implementations, systems selections, and maintenance / hot fix updates
  • Requires the ability to effectively develop and manage external partnerships.Requires strong analytical and quantitative skills, including solid financial management, and the ability to use data effectively for benchmarking, operational decision-making and improving processes.
  • Requires proven ability to lead talent and foster the professional development of direct reports
  • Requires a clear understanding of the security, scalability, and maintainability of solution design and business needs
  • Has a strategic view of business process and systems architecture with data & insights as the foundation 
  • Has experience working with highly distributed global teams, including third party contractors and consultants
  • Preferred: Familiarity with Mulesoft or any iPaaS solutions
  • Preferred: Data visualization experience using BI tools like Tableau

Join us in making a difference as we build our future. FLASH is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. FLASH prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Join us in making a difference as we build our future. FLASH is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. FLASH prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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An Insider's view of FLASH

How would you describe the company’s work-life balance?

We promote and foster a work-life balance for all employees at Arrive. With flexible PTO and work-from-home policies we strive to create an environment that produces an equitable experience

James Lewis

VP, People

How do you collaborate with other teams in the company?

Collaboration is fundamental at FLASH. The organization is built on cross functional partnerships and collaborations. There are plenty of seats at the table, with stakeholders and leaders intimately involved in the storming, forming, and norming stages.

Peter Najera

Program Manager, Mobility

What does career growth look like on your team?

Career development for every member of the Operations team is a top priority. Our team has direct communication with our customers and partners, so we understand what it means to be customer-centric. This experience is highly valued at FLASH, evident in the promotions of many Ops teams members to other areas of the company over the years.

Ryan Kern

VP of Operations

What is your vision for the company?

The world of transportation is going to change fast in the coming years - with autonomous, electric and connected vehicles, hyper-fast trains and flying cars! We will connect that world to the space around it - helping cars of the future get from A to B with ease and get serviced, charged or simply park for a few hours waiting for the next ride.

Dan Roarty

President

How has your career grown since starting at the company?

With FLASH rapidly growing, there is a lot of room to learn and acquire new skills. FLASH gives myself and my colleagues the room they need to grow into their next roles and is invested in its employees being successful.

Mayday Karugarama

Contracts Manager

What are FLASH Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Arrive employees are welcome to contribute the maximum yearly amount allowed by the IRS.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
FLASH offers up to 12 weeks of unpaid, job-protected leave per year, as well as maintained health benefits, for any employee eligible under the Family and Medical Leave Act (FMLA
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within

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