Tech Lead, Client Solutions at GoodRx (Santa Monica)

| Santa Monica
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GoodRx is America’s healthcare marketplace. Each month, millions of people visit goodrx.com to find reliable health information and discounts for their healthcare — and we’ve helped people save $35 billion since 2011. We provide prescription discounts that are accepted at more than 70,000 pharmacies in the U.S., as well as telehealth services including doctor visits and lab tests. Our services have been positively reviewed by Good Morning America, The New York Times, NBC News, AARP, and many others.

Our goal is to help Americans find convenient and affordable healthcare. We offer solutions for consumers, employers, health plans, and anyone else who shares our desire to provide affordable prescriptions to all Americans.

We’re committed to growing and empowering a more inclusive community within our company and industry. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has a seat at the table and the tools, resources, and opportunities to excel.

With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. GoodRx is committed to leveling the playing field, and we encourage women, people of color, those in the LGBTQ+ communities, and Veterans to apply for positions even if they don’t necessarily check every box outlined in the job description. Please still get in touch - we’d love to connect and see if you could be good for the role!

About the Team and the Role:

GoodRx is looking for a Tech Lead to lead the engineering efforts for a Client Solutions Team. The Client Solutions team operates in one of the fastest growing segments of our business and is responsible for supporting our suite of enterprise products catering to Pharma Manufacturers. 

As the Client Solutions Tech Lead, you will be leading this team of engineers to tailor and customize our product suite to meet our clients’ needs. In this role, you will be responsible for partnering closely with the Sales organization to understand the pipeline of incoming projects and planning for the long and the short term, and helping scale the team size appropriately. You will also be a partner to the Product Development teams to understand new products in the roadmap and develop an intake process for your team to take over those products. In this role, you will be rewarded for mentoring, architectural skills, and influence without assuming the overwhelming responsibilities of an Engineering Manager. You can still get promoted while continuing to be involved in day-to-day programming and software development You are directly involved in day-to-day design and implementation

We operate as a full-stack team that works on both the front-end and the back-end across a wide variety of platforms.Our front-end stack is a Javascript stack built on React, Typescript, Express, NodeJS, Babel, AWS, and fronted by Fastly. Our back-end is a Service-Driven UI system, written in GoLang and leveraging Redis for caching. We use Contentful as our CMS, acting as the primary data store.

Responsibilities:

  • Craft and optimize processes that is efficient and can scale to meet a fast and evolving Sales pipeline
  • Partner with the Sales Team to identify client needs and the solution for those needs in collaboration with your product, design and program partners
  • Determine the staffing requirements, including hiring and training new team members
  • Understand the staffing needs by working with our Software Consulting vendors to scale our staffing needs appropriately
  • Partner with the product development teams to understand the architecture the products and establish the in-take process
  • Provide valuable and timely feedback to the Product Development teams based on your insights from the Sales cycle to fuel their roadmaps
  • Drive end to end architectural design, and you do so with collaboration and inclusion in mind to ensure well rounded solutions. 
  • Accountable for architecture design documents, and walk the team through relevant architecture aspects to maintain alignment
  • Define and cultivate a team-oriented culture where you make an impact on the whole team, not just on specific parts. You are the point of escalation for team members when they have technical questions. You should be able to help their team with any technical challenges they have, even when they are not necessarily the expert.
  • Coordinate team members in daily activity, ensuring the right work is being done and aligns with the technology strategy.
  • Help sequence stories based on technical dependencies
  • Consider project timeline and technical complexity, skillset of team members, product & business requirements when designing solutions
  • Promote software best practices as established by the team and organization 
  • Ensure stories incorporate relevant cross-functional requirements (e.g. performance)
  • Point of escalation for tech/architecture decisions
  • Participate in technical mentoring, adoption and alignment
  • As the role states, is a leader within the team and as such, you lead by example, embodying the values of GoodRx. Inclusive of the software that is designed.

Skills & Qualifications:

  • 3+ years experience leading technical direction as an SR IC or Tech Lead
  • 7+ years of software development experience, delivering products at web scale
  • 3+ years of experience with React, TypeScript, React Context, NodeJS, ES6, Express, consuming GraphQL
  • 3+ years of experience working on backend systems on a secondary language (Java, Python, Rust, Kotlin, GoLang)
  • 3+ years of strong experience with relational and non-relational database technologies
  • Proven debugging/troubleshooting skills

Nice to Have:

  • Experience with outsourcing work to software consultancy companies, both onsite and offshore
  • Experience with Content Management Systems like Contentful
  • Building server side APIs using REST and GraphQL
  • Experience with SEO: page speed, Web Vitals, crawl knowledge
  • Experience with AWS technologies including AppSync, Lambda, StepFunctions, EventBridge
  • Experience with log shipping, distributed tracing tools, and service monitoring systems (Datadog, Sumo Logic, Cloudwatch, Runscope, Sentry, etc…)
  • Experience with Redis or other caching systems
  • Experience with containers, Docker, and Kubernetes
  • Ability to work effectively in teams of technical and non-technical individuals – you will work closely with other non-technical folks to get things done. Collaboration is key.
  • Ability or desire to be a polyglot. Adapting to the tools and technologies appropriate for the job at hand.
  • Ability to mentor and grow engineers and / or be mentored. 
  • Ability and a desire to work in a dynamic environment where work fluctuates
  • WCAG 2.0+ AA and/or accessibility standards for web
  • Familiarity with Content Delivery Network (CDNs) like Fastly
  • Knowledge with continuous integration, automated testing, and deployment tools like Travis, Circle, Drone, Heroku, AppEngine, or similar

GoodRx is America's healthcare marketplace. The company offers the most comprehensive and accurate resource for affordable prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast, as well as a telehealth marketplace for online doctor visits and lab tests. Since 2011, Americans with and without health insurance have saved $35 billion using GoodRx and million consumers visit goodrx.com each month to find discounts and information related to their healthcare. GoodRx is the #1 most downloaded medical app on the iOS and Android app stores. For more information, visit www.goodrx.com.

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • PyramidFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases

An Insider's view of GoodRx

How would you describe the company’s work-life balance?

GoodRx hires team members we can trust and empower. With thoughtful hiring, we have assembled a team that is inherently self-motivated, driven and doesn't require (or want) micromanagement.

Reena Scoblionko

Vice President of People

What does career growth look like on your team?

The Business Intelligence team guides strategy and provides data-driven insights across the entire organization enabling career growth to move at a very fast pace. Opportunities for ownership and impact are plentiful, so those who are intellectually curious and driven have been able to advance quickly in their careers at GoodRx!

Helen Yim

Director Business Intelligence

What is your vision for the company?

I work with amazingly talented people. My vision for the company is that we continue to use all our experiences and knowhow to build great healthcare solutions. In my marketing role, I think about consumer journeys and how we can best present our product offerings to people. GoodRx growth comes from helping more people, and that’s a great feeling.

Leslie Burthey

VP Marketing (Go-To-Market Strategy)

What are GoodRx Perks + Benefits

GoodRx Benefits Overview

- Medical, vision, dental, STD, LTD and AD&D to all full-time employees
- The company offers one (great) PPO Medical plan at NO COST to employees
- 4% 401k match
- Meaningful stock options
- Discretionary leave
- Classpass Membership
- Onsite Parking
- Dog friendly office

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Open office floor plan
Diversity
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
- Medical & Dependent Care FSA available $2,850 pre-tax per calendar year $5,000 pre-tax per calendar year
Disability Insurance
Covered @ 100%
Dental Benefits
Offered through Anthem Employees covered @ 100% Dependents covered @ 50%
Vision Benefits
Offered through Anthem Employees and Dependents covered @ 50% Monthly costs range from $3.24 (self) - $9.87 (family)
Health Insurance Benefits
Offered through Anthem Anthem Blue Cross 750 PPO - employees covered at 100% and dependents at 90% Anthem Classic 250 PPO - monthly cost ranges from $60 (self) - $187 (family) Kasier
Life Insurance
STD, LTD, LIfe & AD&D - ALL covered @ 100%
Wellness Programs
GoodRx partners with Kindbody to provide a discount off of third party reproduction support
Mental Health Benefits
GoodRx provides free access to therapy, coaching, and a library of mental health resources
Retirement & Stock Options Benefits
401(K) Matching
4% 401k match - no vesting period
Company Equity
RSU's available to full-time employees
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
3 months fully paid with at least 90 days of service
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Catered lunches on Tuesdays, Wednesdays & Thursdays Bagel Fridays Snacks and Drinks that put the freshman 15 to shame!
Game Room
Stocked Kitchen
Happy Hours
Weekly Thursday Happy Hours
Parking
Company paid parking onsite or $100/mo parking waiver
Pet Friendly
Your pets can work alongside David Bowie (dog)
Recreational Clubs
We offer a variety of clubs like our dodgeball league, monthly book club, hiking club, and more
Relocation Assistance
Fitness Subsidies
- ClassPass Membership
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within

Additional Perks + Benefits

Working at GoodRx means you can take pride in knowing that your work has a direct and meaningful impact on our users day to day lives. We are disrupting the healthcare space by making prescription drugs accessible and affordable to Americans.

Aside from a great office environment and "perks", the real benefit is working alongside an empowering leadership team, wickedly smart colleagues all while providing a service that helps its customers.

Social Good + Successful Business Model + Great Colleagues = GoodRx

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