Tech Lead, Client Solutions at GoodRx (Santa Monica)
Sorry, this job was removed at 2:08 a.m. (CST) on Friday, March 4, 2022
GoodRx is America’s healthcare marketplace. Each month, millions of people visit goodrx.com to find reliable health information and discounts for their healthcare — and we’ve helped people save $35 billion since 2011. We provide prescription discounts that are accepted at more than 70,000 pharmacies in the U.S., as well as telehealth services including doctor visits and lab tests. Our services have been positively reviewed by Good Morning America, The New York Times, NBC News, AARP, and many others.
Our goal is to help Americans find convenient and affordable healthcare. We offer solutions for consumers, employers, health plans, and anyone else who shares our desire to provide affordable prescriptions to all Americans.
We’re committed to growing and empowering a more inclusive community within our company and industry. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has a seat at the table and the tools, resources, and opportunities to excel.
With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. GoodRx is committed to leveling the playing field, and we encourage women, people of color, those in the LGBTQ+ communities, and Veterans to apply for positions even if they don’t necessarily check every box outlined in the job description. Please still get in touch - we’d love to connect and see if you could be good for the role!
About the Team and the Role:
GoodRx is looking for a Tech Lead to lead the engineering efforts for a Client Solutions Team. The Client Solutions team operates in one of the fastest growing segments of our business and is responsible for supporting our suite of enterprise products catering to Pharma Manufacturers.
As the Client Solutions Tech Lead, you will be leading this team of engineers to tailor and customize our product suite to meet our clients’ needs. In this role, you will be responsible for partnering closely with the Sales organization to understand the pipeline of incoming projects and planning for the long and the short term, and helping scale the team size appropriately. You will also be a partner to the Product Development teams to understand new products in the roadmap and develop an intake process for your team to take over those products. In this role, you will be rewarded for mentoring, architectural skills, and influence without assuming the overwhelming responsibilities of an Engineering Manager. You can still get promoted while continuing to be involved in day-to-day programming and software development You are directly involved in day-to-day design and implementation
We operate as a full-stack team that works on both the front-end and the back-end across a wide variety of platforms.Our front-end stack is a Javascript stack built on React, Typescript, Express, NodeJS, Babel, AWS, and fronted by Fastly. Our back-end is a Service-Driven UI system, written in GoLang and leveraging Redis for caching. We use Contentful as our CMS, acting as the primary data store.
Responsibilities:
- Craft and optimize processes that is efficient and can scale to meet a fast and evolving Sales pipeline
- Partner with the Sales Team to identify client needs and the solution for those needs in collaboration with your product, design and program partners
- Determine the staffing requirements, including hiring and training new team members
- Understand the staffing needs by working with our Software Consulting vendors to scale our staffing needs appropriately
- Partner with the product development teams to understand the architecture the products and establish the in-take process
- Provide valuable and timely feedback to the Product Development teams based on your insights from the Sales cycle to fuel their roadmaps
- Drive end to end architectural design, and you do so with collaboration and inclusion in mind to ensure well rounded solutions.
- Accountable for architecture design documents, and walk the team through relevant architecture aspects to maintain alignment
- Define and cultivate a team-oriented culture where you make an impact on the whole team, not just on specific parts. You are the point of escalation for team members when they have technical questions. You should be able to help their team with any technical challenges they have, even when they are not necessarily the expert.
- Coordinate team members in daily activity, ensuring the right work is being done and aligns with the technology strategy.
- Help sequence stories based on technical dependencies
- Consider project timeline and technical complexity, skillset of team members, product & business requirements when designing solutions
- Promote software best practices as established by the team and organization
- Ensure stories incorporate relevant cross-functional requirements (e.g. performance)
- Point of escalation for tech/architecture decisions
- Participate in technical mentoring, adoption and alignment
- As the role states, is a leader within the team and as such, you lead by example, embodying the values of GoodRx. Inclusive of the software that is designed.
Skills & Qualifications:
- 3+ years experience leading technical direction as an SR IC or Tech Lead
- 7+ years of software development experience, delivering products at web scale
- 3+ years of experience with React, TypeScript, React Context, NodeJS, ES6, Express, consuming GraphQL
- 3+ years of experience working on backend systems on a secondary language (Java, Python, Rust, Kotlin, GoLang)
- 3+ years of strong experience with relational and non-relational database technologies
- Proven debugging/troubleshooting skills
Nice to Have:
- Experience with outsourcing work to software consultancy companies, both onsite and offshore
- Experience with Content Management Systems like Contentful
- Building server side APIs using REST and GraphQL
- Experience with SEO: page speed, Web Vitals, crawl knowledge
- Experience with AWS technologies including AppSync, Lambda, StepFunctions, EventBridge
- Experience with log shipping, distributed tracing tools, and service monitoring systems (Datadog, Sumo Logic, Cloudwatch, Runscope, Sentry, etc…)
- Experience with Redis or other caching systems
- Experience with containers, Docker, and Kubernetes
- Ability to work effectively in teams of technical and non-technical individuals – you will work closely with other non-technical folks to get things done. Collaboration is key.
- Ability or desire to be a polyglot. Adapting to the tools and technologies appropriate for the job at hand.
- Ability to mentor and grow engineers and / or be mentored.
- Ability and a desire to work in a dynamic environment where work fluctuates
- WCAG 2.0+ AA and/or accessibility standards for web
- Familiarity with Content Delivery Network (CDNs) like Fastly
- Knowledge with continuous integration, automated testing, and deployment tools like Travis, Circle, Drone, Heroku, AppEngine, or similar
GoodRx is America's healthcare marketplace. The company offers the most comprehensive and accurate resource for affordable prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast, as well as a telehealth marketplace for online doctor visits and lab tests. Since 2011, Americans with and without health insurance have saved $35 billion using GoodRx and million consumers visit goodrx.com each month to find discounts and information related to their healthcare. GoodRx is the #1 most downloaded medical app on the iOS and Android app stores. For more information, visit www.goodrx.com.
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