Senior IT Specialist (San Diego, CA)

| San Diego, CA
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At Labcorp we believe in the power of science to change lives. We are a leading global life sciences company that delivers answers for crucial health questions because we know that knowledge has the potential to make life better for all. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate discoveries that not only empower patients and providers but help medical, biotech and pharmaceutical companies transform ideas into innovations.

Responsibilities & Duties:
  • Receive, & secure IT hardware until installation.
  • Perform Asset Management duties.
  • Prepare & deploy workstations, laptops, printers and other various IT equipment within established SOPs.
  • Install & configure appropriate software according to security and operational specifications.
  • Perform remote & on-site troubleshooting to diagnose & resolve end-user IT technical problems (reconfigure, repair, replace).
  • Develop & maintain relationships with IT teams to facilitate collaborative troubleshooting and support.
  • Assist remote IT technical support teams in the local deployment & operational support of various network and security equipment.
  • Work with vendors to install & support unique specialized laboratory instruments & other systems or equipment.
  • Manage work request and incident tickets in ServiceNow in accordance with the established SOPs and SOWs.
  • Serve as an IT technical point person on projects and other technical business requests.
  • Develop & maintain expertise working in various IT systems management and monitoring tools used by the department to complete tasks.
  • Assist in the creation, review and maintenance of technical-based Wiki articles, technical how-to / tips-n-tricks and SOPs.
  • Assist in occasional after-hours remediation of expected and unexpected support issues and projects.
  • Some travel required to support sites across the LabCorp West Division or as required to meet business obligations.
  • Other duties as assigned by the department management.

Requirements:
  • Computer Science degree or equivalent experience related to field.

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, age, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.

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More Information on Labcorp
Labcorp operates in the Biotech industry. The company is located in Burlington, NC. Labcorp was founded in 1978. It has 19796 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 93 open jobs at Labcorp, click here.
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