Sr. Client Engagement Manager at Urjanet (Atlanta, GA)

| Atlanta, GA
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Job Description

We are hiring a Sr Client Engagement Manager. You will report directly to the VP of Global Accounts. Your main tasks will include program management and delivery of Urjanet products & services to Urjanet’s enterprise customers. This person will be a senior leader in the Professional Services organization. This will be a partially quota carrying role with revenue goals.


Responsibilities

  • Collaborate with enterprise Account Managers to develop strategic partnership plan with key enterprise accounts
  • Lead onshore & offshore teams comprising of project coordinators, operations managers, data analysts and developers to deliver contractual product and services commitments
  • Build trusted relationships with customer executives and middle management to develop a deep understanding of customer’s business processes and challenges
  • Identify opportunities and develop business cases to apply technology solutions to improve and scale customer processes
  • Develop and refine solution offerings to key enterprise customers that include design and delivery of custom data warehouses, reports, visualizations and applications
  • Assist in winning projects with customer to implement new solutions and automate business processes
  • Develop and refine solution offerings to key enterprise customers that include design and delivery of custom reports, visualizations and process automation solutions.
  • Ensure profitability of any custom solutions offerings by sourcing the most cost-effective method to build and deliver high quality customer solutions.
  • Work with offshore teams to streamline processes, maximize output and minimize costs
  • Ensure strong project management, clear communication of expectations and adherence to timelines of initiatives

Requirements

  • 7+ years of professional services and/or client program experience within an enterprise SaaS organization.
  • Strong understanding of building and delivering technology solutions and optimizing business processes
  • Customer success or solution delivery background with experience handling enterprise accounts
  • Highly organized with strong interpersonal and leadership skills.
  • Strong written and verbal communication skills, ability to articulate and sell a vision internally and externally.
  • Bachelors in Computer Science or Information Systems is a plus
  • Experience of managing a P&L a plus.
  • Technical background is a plus
More Information on Urjanet
Urjanet operates in the Big Data industry. The company is located in Atlanta, GA. Urjanet was founded in 2010. It has 390 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all jobs at Urjanet, click here.
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