Bullhorn is the leading global software provider for the staffing and recruitment industry. More than 10,000 companies rely on Bullhorn’s cloud-based platform to power their staffing processes from start to finish. Through our incredible products and services, we create raving fan customers, resulting in company growth that consistently offers new opportunities for our talent to advance their careers. 35% of our global workforce gets promoted or moves into a new role every year, expanding their skills and working with new people. Bullhorn is large enough to provide these exciting opportunities but small enough to maintain the energy of a startup, and we’re consistently ranked as a great place to work for our strong culture and rewarding career opportunities.
Our commitment to our employees: Every Bullhorn employee has a sense of belonging, a voice that is heard, and a clear path to success. Bullhorn offers unlimited planned vacation, great opportunities for career development, quarterly paid volunteer days through its philanthropic group Bullhorn Cares, and an open invitation to Bullhorn Allies groups, which celebrate and cultivate diversity and inclusion for all employees.
Our in-office and hybrid employees enjoy a casual, collaborative environment with in-office perks and quarterly social events. While working from the comfort of their own homes, our remote employees are provided a full equipment package with all the tools they need to perform their role. We use Zoom, Slack, and other tools to stay connected while we are remote.
As an SI Partner Operations Specialist, you will be responsible for creating and optimizing processes for our SI partner network and internal partnership team. You will help our partners uphold Bullhorn standards by assisting in the development of enablement programs and reporting on partner health.
As the SI Partner, Operations Specialist, a typical day might include the following:
Developing and maintaining process documentation to ensure expectations are clearly defined for SI Partners and intake stakeholders
Working closely with our Professional Services team to build product and role-specific enablement plans
Creating and implementing dashboards and reports to monitor partner and project health
Proactively assessing our current processes to identify new areas of efficiency
Creating content and rolling out professional messaging to our partner network Working cross-functionally with various departments to help roll-out processes and provide supporting materials to our SI Partners.
Working closely with our finance team to ensure SI & Subcontractor financials are in line with defined expectations
This job might be for you if:
You love being the go-to person for SI Partners and internal team members
You have 2+ years of operations/ support experience You have the ability to build and foster relationships with cross-functional and remote teams, at all levels of the organization, both internally and externally
You have a people-oriented style with the assertiveness, determination, and relationship building skills to enforce process compliance while maintaining goodwill across Bullhorn and SI Partner teams
Are able to demonstrate drive and enthusiasm to take independent action
You are proficient in Excel skills with an interest in data analysis
Bonus Points for:
Experience with Salesforce, JIRA
Experience in SaaS solutions and a Professional Services organization
Bullhorn is committed to our core values and we are looking for people who exhibit these traits:
- Service - You go beneath the surface to solve problems.
- Energy - You build up your teammates and leave people positively charged.
- Ownership - You take action and own up to your mistakes.
- Speed & Agility - You go around obstacles and demonstrate urgency.
- Being Human - You consider other people's perspectives, laugh, and have fun.
Bullhorn is fully committed to equal opportunities. We aim to create a working environment free from discrimination. This means all job applicants and employees will receive equal treatment regardless of age, disability, gender reassignment, marriage, civil partnership, pregnancy, race, religion, or belief, gender or sexual orientation.
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