Provides administrative, transactional and program execution support within the Merchandising area. Duties are varied but could include: processing invoices, making payments, researching data inconsistencies and handling ad-hoc requests. Ensures deliveries are monitored as to schedule, suitability and completion. Ensures effective planning, calendar management, company – supplier communication, and internal coordination.

Sr. Promotions Specialist

Pay Grade: 3

General Summary

Job Duties:

• Support Promotions, Prime, Promo Pricing, and EDLC Processes
• Coordinate with other Team Members who use a shared email account
• Performs basic functionalities of a promo specialist, including, but not limited to:
  • Inbox Management
  • Merchant Communication
  • Supplier Communication
  • Monthly planner management, inputting promotion details including timeframe, items, discount, and supplier funding
  • Ensuring all planned promotions are implemented across merchandising teams
• Receive, audit, handle, and process large volumes of excel files from supplier via email
• Performs basic processes associated with per-orders, reporting, and follow-up
• Enter and upload data, ensuring accuracy for analysis on promotions and EDLC programs
• Maintain data integrity across multiple applications
• Accountable for accuracy and timelines in all mentioned activities

Requirements and Qualifications:

• Strong attention to detail
• Effective communication that naturally develops rapport and a support structure
• Effective time management skills
• Ability to perform business math
• Advanced proficiency with standard business software such as Excel, Word and Microsoft Office
  • Familiar with complex functions in Excel, such as VLOOKUPS
• Familiar with data analysis tools
• Understands procurement and related accounting- type administrative support
• Proven high understanding of Promotions + Prime type programs to ensure all aspects of execution are accurate and timely
• Ability to work independently and collaboratively in a group
• Ability to lead and train
• Self-Motivated
• Ability to give and receive feedback
• Positive attitude, solid work ethic and enjoyment performing a support role

Responsibilities:

• Takes ownership and plays a lead role in performing promo support duties and responsibilities
• Leverages understanding of marketing and billing processes to troubleshoot discrepancies and issues with both the Marketing and Billing Teams
• Troubleshoots issues with Excel files and application anomalies
• Contributes to improving applications used by Purchasing Team
• Maintains positive and productive working relationships with suppliers and business partners
• Assists in report generation for recurring and ad hoc reporting
• Provides backup support for Category Merchants, ACMs, Marketing Team, and other WFM Team Members
• Prepares documentation and reports for cross-functional teams
• Recognizes gaps in promo process and recommends actions to improve
• May act as a representative of Promo Team and Merchandising Team in larger meetings with other stakeholders

Education & Experience:

• High school diploma and 2-4 years’ relevant experience.
• Associates degree, technical college or some college course work preferred.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended any time at the sole discretion of Whole Foods Market. The appropriate country or jurisdictional laws, processes, professional or regulatory bodies, and qualifications apply outside of the United States.

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.