About the job
The Red Hat Information Technology (IT) team is looking for a Senior Manager to join us. In this role, you will work as part of an IT application development team. You'll lead software engineering projects for our IT Partner Integration team. You will work to foster the Red Hat culture within your team and work among some of the most talented developers who share your attention to detail and interest in solving unique business problems. Successful applicants must reside in a state where Red Hat is registered to do business.
What you will do

• Manage programs, define milestones and success criteria, and allocate resources
• Develop tools and processes to improve software engineering productivity and team trust within the Red Hat culture
• Build positive, trusting relationships through consistent, on-time delivery of commitments and effective communication with our stakeholders and management
• Ensure that incidents are managed and resolved quickly and that retrospectives and root cause analyses are completed within expected timelines
• Develop and grow team members through coaching, feedback, and escalation support
• Serve as an influential member of a highly integrated team composed of both technical and non-technical associates

What you will bring

• Bachelor's degree in computer science, business information systems, management information systems, or a related field
• 10+ years of experience working in technical roles, including software development, reliability engineering, or live service operations
• 8+ years of experience escalating management and leadership, overseeing application development teams
• 5+ years of experience operating in a complex, agile delivery environment
• 5+ years of experience managing spend for services under your purview
• Customer service mindset, including continuous improvement and the ability to deliver multiple priority projects with high customer satisfaction in a rapidly changing environment
• Experience implementing integration design patterns, especially in a microservices or event-driven architecture
• Ability to understand, discuss, and manage deep technical issues to resolution
• Solid record of developing highly capable and productive global teams through supporting and empowering team members to achieve their potential
• Excellent written and verbal communication skills; ability to present to customers, partners, and other stakeholders
• Business insight and skills to engage leaders on business terms and deliver solutions typical of market leading an enterprise software company
• Continuous delivery (CD) experience is a plus

About Red Hat
Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.
Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.