Pie Insurance

Premium Audit Advocate at Pie Insurance

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Built In Colorado honors Pie in its 2022 Best Places to Work Awards
Pie Insurance Raises $118 Million in Series C Funding
Pie Insurance Named a Leading Place to Work in Colorado
Check out our great reviews from current and former employees on Glassdoor
Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance-starting with workers' compensation.
Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values that guide every decision we make.
The Premium Audit Advocate is responsible for conducting premium audits by understanding how premium audits fits into the policy lifecycle, while working closely with our customers to conduct these audits virtually and over the phone.
How You'll Do It
    • Conduct a review of insured's payroll documents and engage customers in discussion of their business.
    • Receive inbound audit assignments and place items on the Calendly for follow up.
    • Generation of request emails for customers and partners in order to conduct audits.
    • Assisting customers and guiding them through the audit process with ease.
    • Performing the detailed interview and review of all pertinent material (worksheets, 941 filings, profit and loss statements, etc.).
    • Entering final audit information in database systems and calculating audit results.
    • Communicating final audit result information to policy holders and assisting with future questions.
    • Interfacing with internal team members and stakeholders, and external policy holders in support of the policy and premium audit lifecycle.
    • Other premium audit tasks, responsibilities, and projects as needed.

The Right Stuff
    • High school diploma or GED required.
    • 2+ years of professional work experience required.
    • 6+ months of insurance experience required.
    • Developed communication skills (verbal and written): Ability to deliver complex information to customers effectively and adjust communication based on customer's understanding of the audit process.
    • Demonstrated Attention to Detail: Ability to review information and accurately record, sort and identify data relevant to audit.
    • Strong Customer Focus: Ability to build strong customer relationships and deliver customer-centric solutions.
    • Sense of Urgency: Ability to multi-task and work with speed, accuracy, and efficiency is crucial.
    • Curiosity: Ability to seek to understand "the why", ask questions, and the ability to learn from experiences and then help enhance the overall customer audit experience.
    • Ownership and Accountability: Approach work with a sense of ownership, takes accountability for output, decisions, and mistakes.

Compensation & Benefits
    • Competitive cash compensation
    • A piece of the pie (in the form of equity)
    • Comprehensive health plans
    • Generous PTO, including paid sick leave
    • Future focused 401k match
    • Generous parental and caregiver leave
    • Our core values are more than just a poster on the wall; they're tangibly reflected in our work

Our goal is to make all aspects of working with us as easy as pie. That includes our offer process. When we've identified a talented individual who we'd like to be a Pie-oneer , we work hard to present an equitable and fair offer. We look at the candidate's knowledge, skills, and experience, along with their compensation expectations and align that with our company equity processes to determine our offer ranges.
We value our team members and want to support them, so we're proud to offer a comprehensive compensation package which includes the following:
Base Compensation Range for position: $ 23.00 - $ 27.00 per hour
Each year Pie reviews Company performance and may grant discretionary bonuses to eligible team members.
Pie Insurance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.
Pie Insurance participates in the E-Verify program. Please click here , here and here for more information.
This role will have the option to be a hybrid or fully-remote position. Hybrid roles provide team members with the flexibility of working partially from our Denver or DC office and from the team member's home. If a remote team member, you will be expected to be available for meetings with team members in other time zones and have access to reliable, high-speed internet.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • MongoDBDatabases
    • MixpanelAnalytics
    • BalsamiqDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

What are Pie Insurance Perks + Benefits

Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Pie Insurance has a group of Culture Ambassadors from across the organization. This group creates content and hosts activities that reflect our values and foster collaboration, and fun!
Daily sync
Open door policy
Team owned deliverables
Group brainstorming sessions
Pair programming
Open office floor plan
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 16 weeks of parental leave for the primary caretaker. Pie also provides 16 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Pie provides employees with a flexible work schedule that includes Core hours.
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Generous PTO policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
We offer team members a parking subsidy.
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within

An Insider's view of Pie Insurance

How does your team reward individual success?

Our Customer Care team rewards success by giving "snaps" in team and company slack channels. We like to verbally recognize people in our team meetings by giving them a shout out and telling them they are valuable to the team and are appreciated! It is important to also be conscious of how people like to be recognized and not put people "on blast".


Customer Success Working Team Lead

How do you collaborate with other teams in the company?

As a Sales Manager, I work closely with Underwriting & Customer Care on improving our processes to be more efficient from quote to issuance. With Marketing, I help with campaign initiatives to roll out to new and old prospects. I also connect with our UX & Product Teams to provide feedback on ways to enhance our online quote flow for our customers.


Inside Sales Manager

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