Microsoft 365 Administrator - US Remote at 3Cloud

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3Cloud is a technology services firm helping clients transform their business through the power of the cloud. We leverage Microsoft Azure to help clients speed innovation, operate more efficiently and be more responsive to their customer’s needs. As a Microsoft partner, we specialize in Azure migration, cloud-scale custom application development, Internet of things (IoT), analytics, and DevOps achieved through Azure-enabled infrastructure automation. 

Our organization is growing quickly, and we are looking for a Microsoft 365 Administrator who will be responsible for supporting efforts to maintain the stability of the enterprise Microsoft 365 (M365) tenant and related systems in service of key business functions. The primary area of responsibility for this position will be administering and maintaining M365 services, as well as providing engineering level support for end user and/or customer issues, at the direction of IT management.  This includes, but is not limited to, the execution of daily maintenance tasks, generating reports, analyzing and summarizing system alerts, remediation of issues, incident management responsibilities, as well as the duties described below.  This is a US ONLY Remote role.


M365 Administrator Responsibilities:

  • Assist the other IT Engineers in providing daily administration and operational support for the enterprise M365 environments
  • Utilize automation, scripting, and/or bots to drive continuous improvement in the User Experience & Collaboration area
  • Be a subject matter expert, with a willingness to readily share knowledge with other team and organization members
  • Evaluate, implement, and train users on all new feature sets as they are released by Microsoft across the M365 platform
  • Work to maintain platform and process adherence to relevant compliance requirements
  • Maintain consistent, quality documentation for the administration and operation of M365 systems, including topologies, configuration details, run-books, and recovery processes
  • Evaluate and make recommendations on new Microsoft technologies, assisting in the development of future strategies for M365 products and services
  • Accurately document all work performed including details and outcome
  • Provide end user support as needed for all employees

M365 Administrator Requirements:

  • BS, Computer Science, Information Systems or equivalent work experience
  • 3+ years of Microsoft 365 tenant and application support and administration, including SharePoint Online, OneDrive, Teams, and Office tools
  • Proficient in the administration of Microsoft 365 platform applications and/or services
  • Familiar with Microsoft PowerShell
  • Microsoft Office Expertise
  • Microsoft 365 Endpoint Management, Security and Compliance Center, SharePoint, Teams, Office 365, and Azure Active Directory.
  • Superb attention to detail
  • Ability to multitask
  • Ability to communicate with people at all levels of the organization


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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • Microsoft AzureLanguages

An Insider's view of 3Cloud

How would you describe the company’s work-life balance?

3Cloud has an excellent work-life balance. With the unlimited work from home policy, I have the ability to save myself time from a rather long, tedious commute and utilize that time to get more work done with higher quality. In addition to that, being closer to home allows me to spend more time with family, focus on things such as fitness, etc.

Sully

Associate Azure Consultant

What does your typical day look like?

My days are never the same - I juggle time, cost and quality to ensure all clients’ goals are met. Having exposure to open collaboration between teams that work with diverse technologies enables new growth opportunities. One thing stays consistent every day, though - I get to work on challenging projects with brilliant people.

Martyna

Senior Project Manager

How has your career grown since starting at the company?

I joined 3Cloud as a senior consultant. With the rapid pace at which 3Cloud has grown, the leaders recognized my leadership contributions and fast-tracked my career advancement to Delivery Director of our Cloud Infrastructure & Operations team. I lead seven seasoned architects that drive market leading Azure solutions for our clients.

Joe

Delivery Director

What is your vision for the company?

Our vision is to be the leading Microsoft Azure partner, both trusted by our clients and loved by our employees.

Mike

CEO

What are 3Cloud Perks + Benefits

3Cloud Benefits Overview

We believe our biggest perk is that we get to work with great clients on cutting-edge projects; our team members are challenged and develop amazing skills as they create. Our full benefits package targets life balance and connection.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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