3Cloud is a technology services firm helping clients transform their business through the power of the cloud. We leverage Microsoft Azure to help clients speed innovation, operate more efficiently and be more responsive to their customer’s needs. As a Microsoft partner, we specialize in Azure migration, cloud-scale custom application development, Internet of things (IoT), analytics, and DevOps achieved through Azure-enabled infrastructure automation. 

Our organization is growing quickly, and we are looking for a Microsoft 365 Administrator who will be responsible for supporting efforts to maintain the stability of the enterprise Microsoft 365 (M365) tenant and related systems in service of key business functions. The primary area of responsibility for this position will be administering and maintaining M365 services, as well as providing engineering level support for end user and/or customer issues, at the direction of IT management.  This includes, but is not limited to, the execution of daily maintenance tasks, generating reports, analyzing and summarizing system alerts, remediation of issues, incident management responsibilities, as well as the duties described below.  This is a US ONLY Remote role.

M365 Administrator Responsibilities:

• Assist the other IT Engineers in providing daily administration and operational support for the enterprise M365 environments
• Utilize automation, scripting, and/or bots to drive continuous improvement in the User Experience & Collaboration area
• Be a subject matter expert, with a willingness to readily share knowledge with other team and organization members
• Evaluate, implement, and train users on all new feature sets as they are released by Microsoft across the M365 platform
• Work to maintain platform and process adherence to relevant compliance requirements
• Maintain consistent, quality documentation for the administration and operation of M365 systems, including topologies, configuration details, run-books, and recovery processes
• Evaluate and make recommendations on new Microsoft technologies, assisting in the development of future strategies for M365 products and services
• Accurately document all work performed including details and outcome
• Provide end user support as needed for all employees

M365 Administrator Requirements:

• BS, Computer Science, Information Systems or equivalent work experience
• 3+ years of Microsoft 365 tenant and application support and administration, including SharePoint Online, OneDrive, Teams, and Office tools
• Proficient in the administration of Microsoft 365 platform applications and/or services
• Familiar with Microsoft PowerShell
• Microsoft Office Expertise
• Microsoft 365 Endpoint Management, Security and Compliance Center, SharePoint, Teams, Office 365, and Azure Active Directory.
• Superb attention to detail
• Ability to multitask
• Ability to communicate with people at all levels of the organization