Lien Resolution Specialist I

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Overview
Responsible for the timely and accurate preparation of Lien Release/Satisfaction of Mortgage documents; in accordance with State, Federal and local regulations. Also responsible for preparing Partial Releases, Deed Corrections, and Subordinations based on Investor's guidelines.
Job Description
  • Complete monthly reconciliation and analysis to identify accounts where PNMAC needs to issue Recording Fee Overcharge refund checks. This occurs when our vendor (NTC) receives lower charges than expected for the recording of the customer's Lien Release documents and is a compliance requirement.
  • Research, locate and prepare collateral document files and all recorded instruments from the custodian or outsourcing provider to ensure completion of the lien release within specific state requirements.
  • Monitors and applies state specific requirements when working on the Out of Compliance files from the vendor's daily reporting. This task requires subject matter expertise to complete research on complex items, including knowledge and understanding of loan document types and additional options to locate them.
  • Analyze impact of legal documents received from counties, cities, attorneys and from other financial instructions. This analysis determines the prioritization within the team's workflow and requires broad knowledge of mortgage servicing, and subject matter expertise of loan document types.
  • Assures that all Powers of Attorneys are updated and available for recording.
  • Adheres accurately to current policy and procedure guidelines for issuance of Lien Release Refunds. These are completed in accordance to the department's service level requirements, as well as, state and federal regulatory requirements.
  • Completes all assigned reports as required in a timely and accurate manner.
  • Actively participates in the maintenance of department policies and procedures.
  • Perform other related duties as required and assigned
  • Demonstrate behaviors which are aligned with the organization's desired culture and values
Ideal Candidate will have the following:
  • Demonstrated ability to make decisions within set policies/procedures.
  • Strong interpersonal/human relations skills.
  • Must be highly proficient in Excel and Word
  • Must be a team player with strong attention to detail and able to work independently
  • Proven track record at delivering timely and accurate information in a fast-paced environment
  • Excellent critical thinking, problem solving, mathematical skills and sound judgment
  • Financial Services and, if possible, mortgage industry experience preferred
  • Strong business acumen and ability to interface with executive management
Years of Experience:
1Education:
None
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Technology we use

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An Insider's view of PennyMac Loan Services, LLC

What are some social events your company does?

Our Tech team has great events, including casino & trivia nights, virtual happy hours, gaming - we’ve even sponsored a video game tournament against our industry competitors! We’re nationally disbursed, but regardless of where people live, we’re all part of one interactive, linked community, and it’s easy to find others who share your interests.

Juan

Senior Developer, Production

How do you collaborate with other teams in the company?

The culture at PennyMac has cultivated a great sense of teamwork in which we all succeed, fail, and learn together. We collaborate in many ways - from video calls to morning coffee hours, ad hoc huddles, email, chat, and sometimes while playing ping pong or pool in the cafeteria. Everyone is encouraged to work together to accomplish a common goal.

Mandy

Vice President, IT Program Management

How has your career grown since starting at the company?

My time at PennyMac has rocketed my career as a software dev. In two years I went from having no professional coding background to managing three applications in production, managing two direct staff and contributing to open-source libraries. My time has given me the experience and skills to successfully create new tech products that make money.

John

Assistant Vice President, Application Development

How do your team's ideas influence the company's direction?

As a company, we're one very cohesive, supportive team with various areas of expertise. It's like a potluck - everyone brings something different, but it all comes together perfectly. Company management believes in us, trusts us, and invests in us. That provides the opportunity to build positive outcomes for our business and our customers.

Nick

Managing Director, Technology Infrastructure

What are some things you learned at the company?

Our team constantly works to better itself by delivering software on time without shortcuts or compromising quality. At PennyMac, I have the opportunity to own many critical day-to-day database operations. I've had the flexibility to be innovative, which has allowed me to grow as a developer.

Pavan

Senior Developer, Database

What are PennyMac Loan Services, LLC Perks + Benefits

PennyMac Loan Services, LLC Benefits Overview

PennyMac puts its people first. Our generous health, dental and vision benefits are available to all full-time employees. Our tech department also hosts fun, team-building events and activities.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
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