Licensing and Enrollment Specialist

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About Eden Health

Eden Health is a nationally recognized medical practice on a mission to create a world where every person has a relationship with a trusted healthcare provider. Working with employers across the country, Eden Health offers employees 24/7 digital care, same-day in-person primary care, mental health services, physical therapy, and benefits navigation. The Eden Health team is driven by a patient-centric approach, delivering relationship-based collaborative care. With this model, our clients have healthier workforces, increased productivity, and reduced healthcare costs. We are committed to diversity, equity, and integrity, and our teams reflect this. Our hope at Eden Health is to create an environment where each person can do the best and most important work in their careers.


What you will be doing

As an Eden Health Licensing Specialist, you will be responsible for acquiring and maintaining licensure for Eden Health providers across all 50 states. This role is a critical part of Eden Health’s Operations and is essential to our ability to onboard clinicians as well as expand our services to new geographical service areas. You will work closely with state licensing boards to effectively navigate a variety of complex state and/or federal policies and requirements. You will be responsible for maintaining knowledge about continuing education requirements and developing internal licensing processes. Special projects may also be assigned as needed.


As a Licensing Specialist, you will report directly to the Licensing, Credentialing and Enrollment Manager. This is a full-time, remote-first role and has the flexibility to be located anywhere in the U.S.

What success looks like

  • Maintaining an in-depth knowledge of licensure requirements for all 50 states i.e., compact state
  • Establishing and maintaining educated timelines for initial and renewal licensure
  • Interacting professionally with state licensing boards, clinicians, client representatives, and internal team members
  • Completing new license applications and maintaining a visible tracker for the organization
  • Tracking and completing license renewals and CME requirements to ensure all licenses are kept current based on business needs
  • Closely monitoring applications and following up frequently to minimize licensing timeline
  • Anticipating and mitigating potential delays/complications in licensing timeline
  • Proactive, consistent, and clear communication with various stakeholders on license statuses
  • Ensuring provider demographic data is kept up to date with licensing entities i.e. CAQH
  • Developing internal licensing workflows for high quality, timely and accurate processing of licensing applications
  • Participating in departmental and/or other meetings

What you will bring

  • 2+ years of direct physician/clinical licensing experience required including preparing and submitting licensing applications to state medical boards for physicians, advanced practice providers, and/or mental health providers.
  • Multi-state licensing experience highly preferred
  • 2+ years of Credentialing/enrollment experience preferred
  • You are highly detail oriented
  • You are a self-starter with the ability to work independently and proactively in a fast-paced, dynamic environment.
  • You enjoy researching and digging into state compliance and regulatory requirements
  • You have experience working with clinical providers
  • You like to develop and improve processes and workflows
  • Excellent verbal and written communication skills

Why Eden Health?

  • Remote first company and culture 
  • Series C Healthtech startup with a mission-driven team that's passionate about helping every person have a relationship with a trusted healthcare provider
  • Competitive salary and equity compensation package
  • Medical, dental, and vision insurance and commuter benefits
  • Dedicated Culture Committee led by CEO
  • Learning and development budgets to help you grow and bond with your team 
  • Positive, inclusive, supportive culture cheering you on your journey
  • Strong and quickly growing client base of America’s leading employers

While the majority of Eden Health positions are remote-first, we are a company that values building trusted relationships. To achieve this we have programming and events which require us to be in person, including team and company-wide meetings. To ensure everyone's safety, we require all employees to be fully vaccinated against COVID -19, subject to reasonable accommodations for medical conditions or sincerely held religious beliefs.


Eden Health is an equal opportunity employer and encourages all applicants from every background and life experience without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


Please note: Eden Health interview requests and job offers only originate from edenhealth.com email addresses (e.g. jsmith@edenhealth.com). Eden Health will never ask for bank information (e.g. account and routing number), social security numbers, passwords, or other sensitive information to be delivered via email. If you receive a scam email or wish to report a security issue involving Eden Health, please notify us at: security@edenhealth.com.

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Technology we use

  • Engineering
    • TypeScriptLanguages
    • ReactLibraries
    • ClojureFrameworks

An Insider's view of Eden Health

How would you describe the company’s work-life balance?

Eden Health allows me to work as much as I want while I take care of the many aspects of my personal life, which includes my health, family, and leisure. The providers work different types of shifts, which enables me to take care of my children before or after work. I can be a provider and a mom at the same time, which is awesome!

Michelle

Virtual GCN, FNP

How do you collaborate with other teams in the company?

As a healthcare provider, the opportunity to collaborate with team members across diverse roles and backgrounds has been crucial to delivering high quality care. To improve patient engagement, we work with the Marketing and Customer Success teams to find innovative ways to reach our patients and empower them to take control over their health.

Mariella

Physician Assistant

How has your career grown since starting at the company?

I started at Eden Health as an Administrative Assistant. I started spending more time in our clinics and found a passion for working directly with our patients and supporting our providers, which led to my next role as a Clinical Associate. From there, I became a manager of our Navigation team and am now a Service and Quality Operations Manager.

Alexa

Operations Manager, Service and Quality

What are some social events your company does?

At Eden, we host company-wide happy hours, lunch & learns, and group coffee chats to keep us all connected in a remote environment.

Jasmine

People Operations Coordinator

What are Eden Health Perks + Benefits

Eden Health Benefits Overview

-Competitive salary, commission and equity compensation packages
-Great benefits including medical, dental and vision insurance
-Free Eden Health membership
-401K
-Commuter benefits
-Generous PTO policy

Culture
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Eden Health provides employees with a flexible work schedule that includes Flexible start and end times.
Remote work program
Diversity
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
We use Jumpstart to enable our Talent team to find and hire diverse talent.
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Financial & Retirement
401(K)
We use Guideline to administer our 401K
Company equity
Child Care & Parental Leave
Generous parental leave
We provide up to 12 weeks of parental leave for the primary caretaker. Eden Health also provides 12 weeks of leave for the secondary caretaker.
Return-to-work program post parental leave
Vacation + Time Off
Generous PTO
Eden Health employees receive between 20 and 30 days per year of paid time off based on years of service.
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored happy hours
Professional Development
Lunch and learns
Promote from within
Continuing education available during work hours
Customized development tracks

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