Description

The IT Tech Analyst for the ServiceNow Team will work as part of the larger team to create, maintain, and execute automation scripts for applications that support Huntington's customers and colleagues, while helping to ensure consistency with company strategy and goals.

Detailed Description:

This role is an entry level position requiring the individual to have the aptitude to learn and to participate in the translation of functional requirements/design specifications into quality automated and manual test cases.

To be successful the candidate must be driven and well-organized, self-motivated, and to complete tasks on agreed schedules.

Primary Responsibilities:

• Analyze and translate functional requirements to create and execute test cases for large business initiatives. Automate and execute these test cases on regular basis
• Create and maintain test cases and test data using industry standard test automation tools
• Participate in the analysis and review of epics, features, and user stories
• Participate in the design and review of technical design of component software features
• Participate in all Agile ceremonies such as Daily Stand Ups, Sprint Planning, Sprint Demo/Reviews, Sprint Retrospectives, and Backlog Refinement
• Write, review, and maintain the automation test scripts in test automation tools
• Identify as many defects as possible to deliver a quality product to our client
• Perform all aspects of verification, including integration testing, functional testing, and regression testing
• Perform manual testing as needed
• Develop and implement well-defined test plans
• Manage defect tracking and provide informative updates as requested
• Facilitate defect management meetings as requested
• Participate in production validation and support as needed
• Comply with Huntington's standards related to testing strategies and procedures

Basic Qualifications:

• 1 year of development or testing experience with industry standard testing/development and quality assurance methodologies and validation with a bachelor's degree or equivalent transferable experience through coursework, internships, or work experience in lieu of participation in the Elevate Program

Preferred Qualifications:

• Strong business and technology aptitude with a willingness to learn and understand business and software solutions
• Excellent verbal and written communications
• Technical writing capability
• Ability to translate technology into relatable concepts for business partners
• Highly motivated with strong organizational, analytical, decision making, and problem-solving skills
• Ability to build partnerships and to work collaboratively with business and IT areas
• High level of professionalism, confidence, and ability to build credibility with team members and business partners
• A good understanding of project lifecycle methodologies (e.g., Waterfall, Iterative, Agile/Scrum)
• Experience with defect tracking, document management, and knowledge base systems
• Experience with ServiceNow Test Management 2.0 and Automated Testing Framework
• Experience with Jenkins or Ruby
• Experience with APIs
• Agile experience is a plus

Competencies:

• Conceptual and Analytical Thinking
• Accountability and Attention to Detail
• Commitment to Quality
• Continuous Improvement
• Teamwork and Collaboration
• Customer Service Orientation
• Written and Verbal Communication Skills
• Initiative and Focused Execution
• Flexibility
• Time Management and Organizational Skills
• Conflict Management
• Decision Making

Workplace Type:
Hybrid

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity

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Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position