About the job
The Red Hat IT team is looking for an IT Manager to join us in Raleigh, NC. In this role, you will lead a highly dynamic agile IT team in supporting the Red Hat Services and Consulting community, one of the fastest revenue-generating functions within Red Hat. You will be working to dynamically create, implement, and manage a solid software delivery pipeline that will exceed the expectations of this valuable business community. As an Associate IT Manager, you'll need to have excellent communication skills and software development, and technical expertise, as you will provide leadership at all levels of the software development life cycle. You'll be responsible for overseeing multiple teams of application developers, administrators, business system analysts, and quality engineers to ensure that Red Hat's global services and consulting systems are implemented, properly maintained, supported, and secure.
What you will do

• Provide technical direction for the development, design, and systems integration across multiple customer engagements from definition phase to implementation
• Apply significant knowledge of industry trends and developments to improve service delivery to our global services and consulting community
• Suggest alternative technical solutions to meet our business partners requirements more efficiently, with greater reusability and longer life
• Work with the senior management to establish a strategic roadmap to ensure that the priorities of a rapidly expanding company are met
• Be responsible for ensuring that key goals are met on a short and long-term basis by leading the IT team on crucial projects within the accepted time and resource constraints
• Develop and maintain relationships with business stakeholders at all levels to ensure alignment with their business objectives and strategy
• Keep all stakeholders informed about outcomes and deliverables at a global and local level
• Interact with subordinate supervisors, customers, or functional peer group managers involving matters between functional areas, other company divisions or teams, or customers and the company
• Build and lead a global technical and business competent team of IT professionals and assume responsibility for career development, performance management, recruiting, mentoring, and providing direction and leadership
• Research and recommend IT strategies, policies, and procedures by evaluating organization outcomes, identifying problems, evaluating trends, anticipating requirements, and recommending solutions
• Manage risks related to financial and security compliance and also risks related to project and program delivery
• Develop and maintain vendor relationships and ensure that regular reviews and feedback are provided
• Manage team costs and budgets including responsibilities for forecast planning, spending controls, and variance oversights
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and by participating in professional societies at both a technical and financial level
• Contribute to peer team effort by accomplishing related results needed to move the organization forward

What you will bring

• Bachelor's degree, the U.S. or a foreign equivalent, in business information systems, management information systems, computer science, or a related field; background or qualification in finance is a plus
• 8+ years of experience in the same role or in a role that involves leading a technology team in the business applications domain, including experience leading and managing global technology teams consisting of IT managers, software developers, DevOps engineers, business analysts, quality engineers, and support analysts
• Experience and ability to design, develop, and implement a software delivery pipeline that looks to automate key software development processes, allowing software developers to reliably and efficiently compile, build, and deploy workable code to staging and production environments
• Experience utilizing and deploying key tools related to source control, automated build, containerization, configuration management, and monitoring that support and deliver the software delivery pipeline
• Experience with object-oriented concepts and ability to ensure that these are consistently and appropriately applied
• Ability to easily recognize system deficiencies and implement effective solutions
• Significant knowledge of the customer, server and cloud-based system architectures to accurately suggest the use of appropriate technology or applications in order to meet all business capability needs
• Experience creating requests for proposal (RFPs) and statements of work (SOWs), vetting solutions, and managing technology and vendor relationships
• Experience initiating, leading, delivering, and managing cross-functional projects ranging from large transformation initiatives and custom solutions to cloud offerings; experience with Salesforce.com (SFDC) and Platform-as-a-Service (PaaS) architectures
• Proven experience working and partnering with business controls and internal audit reviews
• Experience with best practice integration methods and experience working in complex integration environments using hybrid cloud infrastructure and components of integration, including Oracle, SFDC, Workday, and data warehousing

About Red Hat
Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.
Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.