International Client Advisor

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Based in Kansas City, Lockton Companies is the world's largest privately owned, global insurance broker and employs more than 3,700 risk professionals. Lockton provides more than 15,000 clients around the world with insurance, benefits, surety, and risk management services. Lockton's mission is to be the worldwide value and service leader in the insurance and risk management industry, and our commitment is "to provide the most uncommon results in a most common business."

As a result of continued individual and group accomplishments, Lockton has a record of steady and substantial growth. If you are a committed professional with a passion for delivering unparalleled service, Lockton is interested in hearing from you.

Lockton is currently seeking an International Client Advisor in the Lockton Global Solutions Practice who will be independently and wholly responsible for a book of global clients; this will entail translating risk and loss profiles into solutions through program design across all lines of cover through a compliance lens. They will build long-term, trusted advisor relationships with clients, Producers, and Associates, supporting business growth. The International Client Advisor drives accountability for execution of account strategies by delegating and empowering supporting Associates on the Lockton Global Solutions team, as well as the Risk team. The International Client Advisor should always adhere to Lockton cultural values, and treat fellow Associates, clients, and vendors with dignity and respect.

RESPONSIBILITIES WILL INCLUDE

  • Ownership (both placement and advisory) of the Foreign Casualty product
    • Collection and analysis of exposure data
    • Evaluation of need for local placements for Commercial General Liability, Workers' Compensation/Employer's Liability, Auto, as well as local extensions
    • Submission preparation, including calculation of target premiums for both guaranteed cost and loss sensitive programs
    • Perform loss analysis for loss sensitive programs
    • Maintain relationships with key underwriting contacts; maintain abreast of appetite and capabilities of all global markets
    • Receive and review quotes, binder, and policies
    • Effectively negotiate the best program offering on behalf of our clients
    • Formulate and effectively communicate recommendations (and supporting reasons for recommendations) to clients
    • Provide detailed communication to local Lockton Global offices throughout the renewal and implementation process
    • Perform policy and premium tracking as necessary
    • Maintain updated list of all local policies, both within controlled master programs and those placed on a standalone basis
  • Global program design across all lines of cover
    • Perform analysis of optimal program design based on client data across multiple lines of cover, including but not limited to: Property, Marine, Directors and Officers Liability, Crime, Business Travel Accident, Environmental Liability, and Professional Liability
    • Effectively communicate recommendations (and supporting reasons for recommendations) to internal and external clients
    • Aid teams in respective disciplines in vetting the global capabilities of markets to be considered
    • Assist teams in respective disciplines in global program implementation once bound (communications with local offices, policy/premium tracking)
    • Assist practice teams in accessing capacity in local markets where needed
  • Sole point of contact for Lockton global partnership
    • Regularly communicate with teams at local Lockton Global offices regarding renewals, program changes, acquisitions, and other events that can impact program structures or client relationship
    • Negotiate local Lockton Global office remuneration considering service requirements
    • Foster relationships with local offices via in-person visits (travel) as well as frequent communication via phone and email.
    • Maintain abreast of changes in local marketplace and key issues that impact our clients on a local level
    • Promote prospecting opportunities between in-series Producers and local resources (Producers or client teams)
  • Thought leadership in global risk arena
    • Maintain abreast of current topics in emerging risk that impact or could impact our clients
    • Raise topics of interest with internal and external clients
    • Seek out solutions for cover where they may exist
  • Deliver all the resources Lockton has to offer globally
    • Maintain awareness of resources, practice groups, and areas of placement specialization that Lockton has to offer both domestically and abroad
    • Serve as liaison and connection point of US domestic teams and resources outside the US
  • Develop and foster meaningful relationships with clients and prospects
    • Clearly articulate the Lockton Global value proposition
    • Develop deep understanding of client's businesses (corporate objectives, supply chain, customer base, macroeconomic factors that impact business, performance KPIs, competitors, etc.)
    • Prepare meaningful deliverables with clear messaging for all client interactions (renewal strategy, renewal proposal, RFP response, stewardship, etc.)
    • Deliver compelling messages in all client interactions, demonstrating command of role as well as alignment with client objectives



BASIC REQUIREMENTS

  • Bachelor's degree in Business, International Affairs, or equivalent education and/or experience.
  • Minimum of 7 years of experience of Commercial Property and Casualty coverages and services or commensurate insurance industry knowledge through business experience and/or course work; international experience a plus.
  • Flexibility to travel by automobile and aircraft with overnight stays.
  • Proven ability to organize and manage time efficiently to prioritize heavy workloads in order to meet all time-sensitive deadlines.
  • Demonstrated aptitude for understanding and quickly executing oral and written instruction.
  • Demonstrated understanding of when to proceed alone and when to involve the account executive, unit manager, and/or others.
  • Ability to communicate clearly and professionally and develop strong client relationships.
  • Demonstrated professional, tactful negotiation, and persuasion skills to achieve objectives.
  • Firm grasp of the English language with above-average verbal, written, and interpersonal skills to interact with Associates and clients at all levels of responsibility.
  • Working knowledge of Microsoft Word, Excel, and Outlook; and similar applications including use of spreadsheet applications and formula calculations.
  • Knowledge of foreign language(s) and/or experience working/traveling overseas a plus.
  • Ability to work outside of normal business hours as needed.
  • Legally able to work in the United States.
More Information on Lockton Companies
Lockton Companies operates in the Insurance industry. The company is located in Bellevue, WA, Irvine, CA, Denver, CO, Omaha, NE, Kansas City, MO, Chicago, IL, New York, NY and Farmington, CT. Lockton Companies was founded in 1966. It has 7500 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability insurance, Dental insurance, Vision insurance, Health insurance and Life insurance. To see all 67 open jobs at Lockton Companies, click here.
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