Who we are:

Optimize.Health is leading the charge in how providers deliver remote care. Our next-generation Remote Patient Monitoring (RPM) platform enables medical teams to provide safe, effective remote care that improves patient outcomes, lowers patient medical expenses, and generates new revenue streams for healthcare providers of all sizes. As the market leader in physician-led remote patient monitoring, we help patients work together with their most trusted healthcare advocate, their existing physician, to achieve lasting health improvements and catch early warning signs before they escalate. Led by top-tier investors from Silicon Valley and Boston, our Series A funding round is fueling a period of rapid growth that allows us to equip our global team with the resources needed to build the best RPM platform in the market.

The Role:

Optimize Health is looking for an Implementation Associate! In this role you will be supporting both our implementation team and clients directly to help establish world class Remote Patient Monitoring (RPM) programs. In this role, you will leverage your clinical education to train our clients on our platform and follow our implementation procedures to set up our newest customers for success. You will help our team monitor program performance once launched and engage internal and external stakeholders to ensure our customers expectations are exceeded. 

This is an in-office role based out of our office in Yarmouth, Maine, where we are building a team. Our CEO also works out of this location.

What you will be doing:

• Assisting our implementation team with specific deliverables including reporting, training, documentation, and occasional on-site clinical support.
• Support implementation projects and act as an alternative point of contact for our customers.
• Execute and update project plans Identify project risks early and work with project team members to keep projects on track.
• Work collaboratively with all Optimize internal stakeholders as required to deliver on client expectations.
• Partner with clinical teams to author clinical processes for vital monitoring, patient engagement, and required escalation processes.
• Ability and flexibility to travel 10% or more of the time to client offices.

What we are looking for:

• Clinical background with LPN/LVN licensure (Compact preferred).
• Strong written and verbal communication skills.
• A great attitude with high level of motivation.
• Ability to prioritize multiple demands in a fast-paced environment.
• Ability to collaborate and communicate effectively across multiple teams.
• Ability to build strong internal relationshipsAbility to work independently with minimal supervisionExcellent problem solving and analytical skills.

Our Benefits:

• We’re a fast-growing startup where everyone has a voice, and every team member is encouraged to help share our organization’s future.
• We are passionate about our mission to modernize and improve the future of healthcare.
• We foster a culture of inclusion, collaboration, and innovation.
• We cover 100% of the employee premium for health, dental, and vision.
• We contribute up to $3,000 towards an HSA account for each employee.
• We are based in Seattle with a predominantly national remote team.
• Flexible PTO, we want you to take the time you need when you need it!
• Company Holiday and Paid Sick Time.

Our Story:

Optimize health was founded in 2015 with a focus on improving patient outcomes. We simplify effective remote care and reduce the administrative and financial hurdles in order to improve patient outcomes, lower hospitalizations and reduce patient expenses.

We believe healthcare technology should be designed for the patient and provider. That’s why we created an elegant Remote Patient Monitoring platform, along with monitoring services, designed to offer the best experience possible for healthcare workers and patients. Created and supported by a world-class technology team and 10+ MD advisors, Optimize Health is a market leader in RPM.

We recognize we are trying to solve a really hard problem and that is why those that join our team are so important. “Optimizers” are the core of our company and we strive to continue to be a best place to work that is equitable, fulfilling where team members feel like they belong. 

We embrace diversity and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. No matter your background, your orientation or your identity expression, if you are passionate about modernizing and improving the future of healthcare, we want to hear from you!