Motorola Solutions
We help people be their best in the moments that matter.
Remote
Remote

Field Service Technician/System Technologist at Motorola Solutions (Remote)

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Company Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.


Department Overview
Motorola Solutions is building talent pipelines to meet future hiring demands. This is a pipeline role, while there may not be an immediate opening, we want to build relationships with prospective candidates. If your background is a match to our requirements, we will follow up with an exploratory conversation.
At Motorola Solutions, we help people be their best in the moments that matter. We help firefighters see around buildings and police officers see around street corners. Our work is very meaningful, impactful, and cutting edge and we invite you to explore it. We are the Best!
Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission critical digital mobile communication systems for Government & Public Safety Communications customers.
Job Description

*We have several opportunities available throughout the country*

Responsibilities include optimization and support of complex communication systems and software applications, including advanced troubleshooting of software driven electronics, provisioning of communication system infrastructure and performance optimization of RF and Broadband systems.

  • Maintain, optimize, test and document complex communications systems

  • Perform preventative maintenance routines to ensure proper system operation with focus on trend analysis and documentation of results

  • Perform maintenance of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues

  • Develop solutions to difficult technical problems encountered as part of system maintenance, upgrades or support issues

  • Team with engineering, project management and sales personnel to effectively maintain, optimize and support advanced communication systems which meet or exceed customer expectations

  • Provide weekly reports of activities and accomplishments

 

Specific Knowledge/Skills:

  • 2 year associate degree in electronics or IT preferred, or equivalent on-the-job experience

  • Security +, CompTIA or related certificate is highly desirable

  • Proficient in computer network installation, configuration and maintenance systems to include cabling, routers, switches, firewalls and bridges

  • Knowledge of wired communications systems, such as local area networks (LAN) and wide area networks (WAN)

  • Experience with logging recording systems, RF interfaces, wired/wireless communications systems and networking equipment

  • Computer literate with proficiency in MS Word, Excel, Outlook, and Access

  • Must have a current, valid driver’s license and no traffic violations

Personal Traits

  • Strong self-management skills and interpersonal communication skills to work closely with Motorola’s customers and subcontractor (MSS) community, as well as Motorola Sales, Engineering, Project Management, and customer service teams

  • Self-motivated and self-managed to perform the required duties at a distance from direct supervision

  • Ability to solve customer problems quickly during stressful situations

  • Excellent communication (oral and written) skills and must also have high sense of urgency, strong work ethic and is results oriented

 

**Must be able to obtain background clearance as required by government customer**


Basic Requirements
  • Associates degree/related technical certificate or 1+ years of networking, IT, or electronics experience


Travel Requirements
25-50%
Relocation Provided
None
Position Type
New Grad
Referral Payment Plan
No


EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

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Technology we use

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What are Motorola Solutions Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Remote Work Program
Our remote work program includes telecommuting at Manager discretion.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Stocked Kitchen
Happy Hours
Parking
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Paid industry certifications

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