Events Tech at JLL (Raleigh, NC)

| Raleigh-Durham, NC
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About JLL -

We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 98,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!

Events Technician

The Events Technician will provide support to the Site and/or Assistant Facility Managers and Events Manager where applicable with operational activities in events, vendor oversight and equipment and supplies. They will also assist with maintenance and operations, occupancy services and help desk as needed.

This role requires an enthusiastic, proactive individual, an outstanding communicator with the ability to deliver incredible customer service, organization, and collaboration.

What this job involves:

Service Delivery
  • Conduct daily walkthroughs to ensure clean and organized event, office, and storage spaces
  • Complete event room event set ups and tear down, including furniture and decor.
  • Assist with coordinating activities of onsite meetings and events, scheduling timing for catering set ups and janitorial support.
  • Respond to all event set-up requests in a timely manner, ensuring KPI compliance and excellent customer service
  • Manage event set-ups in meeting and event spaces across multiple buildings
  • Communicate proactively and accurately both verbally and in writing
  • Provide information to vendors, facilities staff, and other service providers as required to ensure excellent coordination and execution of events, with minimal disruption.
  • Collaborate with other providers, acting as a single team with peripheral services to include internal and external production, catering, security, facilities, janitorial, movers and equipment providers
  • Other duties that may include but are not limited to: reception and guest support, mail and courier services, providing office supplies and safety and security support
  • Participate in the full life cycle of event operations, client collaboration, day of execution for experiences ranging from meetings to elaborate productions

Client Relationships
  • Proactively develop and manage client relationships ensuring expected service levels are achieved or exceeded
  • Foster an environment of consistent, quality communication between the team and the client
  • Comply with all requirements of the client contract and meet or exceed Key Performance Indicators
  • Deliver an exceptional quality of service to the client, as reflected by client feedback
  • Actively support an environment of teamwork, co-operation, performance excellence and personal success.
  • Participate in the individual performance management program, and personal development planning
  • Act as an ambassador for JLL by behaving consistently with cultural and ethical requirements.

Finance Management / Cost Control / Profitability
  • Assist the Event Requestor, Client and Site Services Manager to achieve or exceed financial targets and ensure effective, efficient and economic operation of assigned responsibilities.
  • Ensure that operational expenditure for the site/s is managed within agreed budgets and identify efficiencies
  • Assist with the annual budgeting and quarterly forecasting processes for the site/s.
  • As requested by the Regional/Site Services Manager, prepare current financial year budget spend reports (actual vs. budget, variance etc.).
  • Manage payments to vendors where applicable, using available systems, complying with all relevant policies
  • Provide accurate event, financial, and KPI reporting to both the client and JLL

Sound like you? To apply you need to possess:
  • Proficiency in a range of information technology tools and platforms
  • Strong analytical and organizational skills
  • Excellent communication and problem-solving skills
  • Ability to work independently with little supervision and effectively deal with stressful situations
  • Ability to work early mornings, late evenings, and weekends as needed.
  • Ability to lift 50 pounds regularly
  • Self-motivated; confident, energetic, and flexible

#LI-AF4

What you can expect from us

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We can't wait to see where your ambitions take you at JLL. Apply today!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date. You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [email protected] This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
More Information on JLL
JLL operates in the Financial Services industry. The company is located in Chicago, IL, Seattle, WA, Sacramento, CA, San Francisco, CA, Brea, CA, San Diego, CA, Las Vegas, NV, Phoenix, AZ, Denver, CO, Dallas, TX, Austin, TX, San Antonio, TX, Houston, TX, Miami, FL, Jacksonville, FL, Atlanta, GA, Nashville, TN, Charlotte, NC, Raleigh, NC, Minneapolis, MN, Washington, DC, Baltimore, MD, New York, NY, Boston, MA, Pittsburgh, PA and Columbus, OH. JLL was founded in 2022. It has 66101 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 1 open jobs at JLL, click here.
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