See yourself at Twilio

Join the team as our next Director, Technology Partner Programs  

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to shape the future of Technology Partners at Twilio.  We are seeking an exceptional and passionate Director of Program Management to join our Technology Partner organization.  This individual will help drive long-term initiative goals and the programmatic infrastructure to help guide how Twilio engages with Technology partners.  To be successful in this role, you will demonstrate a strong business acumen, creativeness, you have a bias towards action, you have an appreciation for simplification and increasing the ease of doing business, and you are known for rolling up your sleeves to get the job done.

Responsibilities

In this role, you’ll:

• Define, design, launch, and run strategic initiatives that contribute to our go-to-market plan and the growth of our Technology Partner ecosystem.
• Rethink how a partner program can drive business for Twilio, our customers and our partners
• Lead efforts to scale the execution of partner activities and market growth strategies by building relationships and processes that reach across all geos, territories, and channels, with the goal of driving revenue growth 
• Create a strong partnership with sales, ensuring they are well-equipped with the content, training, knowledge of available resources, and core curriculum necessary to effectively sell Twilio 
• Be responsible for building a Technology Partner program plan that defines priorities, ensuring it is well aligned across Twilio and execute the plan while working with key internal and external stakeholders

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 10+ years of experience in sales or partner programs, operations, or management within the cloud industry
• Humble, honest, driven cross-functional master comfortable with change and navigating ambiguity
• Accountable with a sense of urgency and capable of leading teams by influence
• Strong bias to action and excellent time management and prioritization skills
• Strong familiarity of technology platforms, APIs partnerships, and B2B cloud marketplace go-to-market
• Exceptional verbal and written communication skills, including experience presenting to C-level executives

Desired:

• 12+ years of experience in partner program management, partner alliance management, and/or ecosystem business development
• Successfully managed or contributed to large scale partner programs

Location 

This role will be remote and based in the USA

Approximately 10% travel is required 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.