Director Client Technology at Allscripts (Raleigh, NC)

| Raleigh-Durham, NC
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Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.

Job Summary
Lead the planning and coordination of Hosting programs including gathering requirements and planning for systems selection, system design, testing implementation, systems integration, training, and system maintenance for client hospitals. Responsible for insuring smooth and efficient operations of the current Hosting business, establish and monitor control metrics, and provides management oversight for all delivery components. P&L responsibility for one or more cost centers and the overall profitability of the Hosting BU.

Essential Functions
  • Supporting new account sales and start up.
  • Effective and efficient IT services which meet the needs of client hospital.
  • Account profitability which meets revenue and margin requirements set at the corporate level.
  • Effective management of the client relationship and resolution of client issues.
  • Continuous risk management.
  • Effective utilization and management of staff such that milestones/goals are obtained, and staff is motivated and competent.
  • Provide indirect leadership as vendor operations management, direction and process owner to an organization consisting of local and remote resources in India.

For the roles that have direct reports, we have defined standard accountabilities that Allscripts expects every manager to deliver as regards to managing and developing their team member"
  • Identify and recruit internal/external talents to ensure effective mix of competencies.
  • Induct new joiners to quickly maximize performance.
  • Set and communicate team/individual objectives and KPI to inspire individuals to achieve high performance.
  • Allocate workload to fully utilize every employee's talent.
  • Implement development plans and coach for individuals to reach their maximum talent.
  • Provide regular constructive feedback on performance/development and address poor/mediocre performance on a timely manner.
  • Recognize high performers to maintain motivation and retain key talent
  • Regularly communicate on company news and team progress against business plan.

Job Requirements
  • Bachelor's Degree and/or relevant experience in assigned area, or equivalent (Preferred)
  • 15+ years relevant work experience (Preferred)
  • 10+ years' experience in information technology management (Required)
  • 7+ years relevant leadership experience including responsibility for organizational objectives and measurements (Preferred)
  • Up to 10% travel may be required

#LI-ALL

Must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for employment with Allscripts.

Visa Sponsorship is not offered for this position.

At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 postacute organizations across the globe. Allscripts offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.

Allscripts' policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Allscripts must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Allscripts is proud to be an equal opportunity workplace dedicated to pursing and hiring a diverse and inclusive workforce.

From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans

This is an official Allscripts Job posting. To avoid identity theft, please only consider applying to jobs posted on our official corporate site.

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More Information on Allscripts
Allscripts operates in the Software industry. The company is located in Chicago, IL, Raleigh, NC and Alpharetta, GA. Allscripts was founded in 1986. It has 8224 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 340 open jobs at Allscripts, click here.
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