Customer Service Specialist at Extra Space Storage (Minneapolis, MN)

| Minneapolis–Saint Paul, MN
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As a Customer Service Specialist, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities.

Extra Space Storage is the fastest-growing storage company with over 2,000 stores nationwide. If you'd like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people.

Benefits We Offer You
  • A work/life balance that allows you to work 5 days a week (no Sundays) and be off work by 6pm
  • Outstanding company culture with growth opportunities throughout the U.S.
  • Competitive starting pay + monthly bonus opportunity
  • Paid Time Off accrued throughout the year, increasing with years of service
  • Generous 401(k) match with Traditional and/or ROTH choices
  • Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution
  • EXTRAHealthy Wellness Program with rewards towards your medical premium
  • Education support program (pursuit of bachelor's degree)
  • BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc.


Your Responsibilities
  • Provide excellent customer service
  • Meet sales goals through unit rentals, unit insurance, and moving supplies
  • Guide new customers through rental processes and agreements
  • Maintain facilities - sweeping, mopping, changing light bulbs, etc.
  • Work independently on daily tasks as well as cooperate with team members
  • May be required to run errands for the facility and travel to other store locations


Your Qualifications
  • Customer service experience preferred (i.e. retail sales, restaurant, sales associate, front desk, site management, and/or other customer-centered sales roles)
  • Strong computer skills
  • Valid driver's license with access to reliable transportation
  • High school diploma or GED equivalent


Note: If you have experience working in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc.

We value diversity at Extra Space Storage. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you are a current Extra Space employee, please apply through the "Find Internal Career Openings" in Workday.
More Information on Extra Space Storage
Extra Space Storage operates in the Other industry. The company is located in Salt Lake City, UT. Extra Space Storage was founded in 1977. It has 2400 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 15 open jobs at Extra Space Storage, click here.
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