Customer Service Representative at XPO Logistics, Inc. (Louisville, KY)

| Louisville, KY
Sorry, this job was removed at 2:08 p.m. (CST) on Tuesday, May 31, 2022
Find out who's hiring in Louisville, KY.
See all Operations jobs in Louisville, KY
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Solutions driven success.

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.

Pay starts at $19.16.

As the Customer Service Representative, you will provide professional customer service to both internal and external customers, as well as collaborate with customers and service center personnel to resolve issues. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including extended health benefits (medical, dental and vision), 401K, life insurance, disability and more.

What you'll do on a typical day:
  • Bill shipments pursuant to applicable tariffs and pricing agreements
  • Recognize and resolve documentation errors
  • Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
  • Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
  • Process over, short and damaged freight and related documentation for customer resolution


What you need to succeed at XPO:

At a minimum, you'll need:
  • 2 years of customer service experience
  • Strong computer, typing and 10-key skills
  • Experience with Microsoft Office
  • Availability to work a variety of shifts, including days, evenings, nights and weekends

It'd be great if you also have:
  • Transportation experience
  • Excellent verbal and written communication skills

This job requires the ability to:
  • Walk and/or stand for extended periods of time on a loading dock that is not climate-controlled and may be slippery


Be part of something big.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statement here.
More Information on XPO Logistics, Inc.
XPO Logistics, Inc. operates in the Logistics industry. The company is located in Greenwich, CT, Miami, FL, Atlanta, GA, Lawrence, GA, Marietta, GA, High Point, NC and Manheim, PA. XPO Logistics, Inc. was founded in 2011. It has 38206 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 131 open jobs at XPO Logistics, Inc., click here.
Read Full Job Description
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Similar Jobs

Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView XPO Logistics, Inc.'s full profileFind similar jobs