Customer Service Representative at PPG (Indianapolis, IN)

| Indianapolis, IN
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PPG Aerospace has an exciting opportunity for a Customer Service Representative at our Indianapolis site. This position is the main point of contact for the customer and therefore the face of PPG. You must ensure the highest level of customer satisfaction is always met. In this role, you will be responsible for the areas of order administration, distribution, communication, and support to the sales team. This role requires consistent attention to detail, constant communication, diligence, and accuracy in processing and checking customer information.

Key Responsibilities:

  • Build relationships with both internal & external customers
  • Promptly respond to and take action to provide customer quotes, orders, inquiries, and invoicing issues in an integral and professional manner
  • Data entry
  • Issue customer quotes
  • Create and manage sales orders
  • Ensure that customer requests are responded to in an accurate and timely manner
  • Maintain constant communication and provide regular reports and status updates
  • Perform purchase order reviews
  • Resolve Customer account inquiries where required
  • Operation of various computer packages including QAD, Excel, and other window-based applications.
Requirements:

  • Previous customer service experience, required
  • Previous experience of the Aerospace industry, preferred
  • Ability to navigate multiple computer systems
  • High computer and technology skills
  • Excellent organization & prioritization skills
  • High attention to detail
  • Superior problem-solving skills
  • Coordinate with plant production, purchasing, and logistics to ensure product availability and timely shipment of products
  • Must be a U.S. Citizen or Permanent Resident
ABOUT US:

Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday.

PPG: WE PROTECT AND BEAUTIFY THE WORLD™

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @ PPG on Twitter.

The PPG Way

Every single day at PPG:

We partner with customers to create mutual value.

We are insightful, dedicated and proactive. We have intimate knowledge of the market and our customers. We focus on practical solutions that make a difference.

We are "One PPG" to the world.

We are better and stronger together. We leverage our scale to reach new markets and introduce innovative technologies as we differentiate and disrupt our markets.

We trust our people every day, in every way.

We enable and empower our people to make the right decisions. We are inclusive, transparent and respectful. Our feedback is clear and actionable.

We make it happen.

We have a passion for winning. We achieve. We deliver with discipline and integrity. We bring our best energy to our work. We decide and act intelligently and quickly.

We run it like we own it.

We respect one another by being responsible and accountable. We always act in the best interest of our company, customers, shareholders and our communities.

We do better today than yesterday - everyday.

We continuously learn. We develop our people to grow our businesses.

PPG Way: ( Click here to learn more about the PPG Way )

PPG vision: http://corporate.ppg.com/Our-Company/PPG-Vision.aspx

We are One PPG: http://one.ppg.com/

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email [email protected]

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.

Benefits will be discussed with you by your recruiter during the hiring process.

Pay Transparency poster : https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdf

EEO is the Law : https://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_self_print_poster.pdf

EEO is the Law Supplement : http://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_gina_supplement.pdf
More Information on PPG
PPG operates in the Other industry. The company is located in Pittsburgh, PA, Allison Park, PA, Richmond, VA, Boston, MA, Cleveland, OH and Fort Myers, FL. PPG was founded in 1883. It has 24987 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 41 open jobs at PPG, click here.
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