What does a great Conversion Manager, ATM Managed Services do?

You will ensure predictable, consistent, and successful project delivery. You will also plan, coordinate, and monitor small to medium scale Managed Services projects. This includes partnering with key business stakeholders to ensure a successful start-up and completion of a project. Projects can span multiple business units or functional areas.
As a Conversion Manager, ATM Managed Services you can look forward to:
• Provide a complete view of the overall project to all stakeholders.• Exhibit proactive behavior by engaging in project planning activities, including but not limited to: Defining the overall scope of the project; Creating and maintaining a consolidated timeline highlighting the major milestones and associated dates for project activities; Identifying and communicating project dependencies and impacts; Putting mechanisms in place to ensure on-going control of the project (E.g., Kick off meeting, overall Project Management Approach, Risk Management, Issues Management, Change Control, etc.).• Define project governance outlining roles and responsibilities and decision rights.• Ensure success criteria defined upfront to promote alignment and actively manage to expected project outcomes.• Keep all stakeholders (internal & external) engaged in the project, aligned on expected outcomes and informed about what is occurring throughout project.• Proactively communicate the project's progress on an on-going basis, ensuring transparency throughout project lifecycle. Provide leadership and key stakeholders with the information and venues to make effective, timely decisions.• Provide leadership, accountability, and ownership for all aspects of the project life cycle.• Represent the needs of the client in specific product development initiatives that are associated with the project.
Basic qualifications for consideration:
• High School diploma or equivalent required; Bachelor's degree preferred.• 3+ years of previous project management and/or relevant consulting experience.• Working experience with ATM and/or Debit processing environment.• Ability to travel approximately 5-10 times annually (post COVID restrictions).• Ability to provide on call and after hours support for project implementations.• This is a work-from-office (WFO) position and attendance in an approved Card Services facility is required.

Preferred qualifications for consideration:
• Knowledge of and demonstrated experience in project management processes and methodologies, as well as, project lifecycle.• Experience with matrix management of cross-functional processes and teams.• Proficient with Project Management tools, including MS Office products & MS Project.

In order to protect our Fiserv community, Fiserv requires all newly hired employees in the United States to be fully vaccinated before their start date. Proof of vaccination will be a condition to hiring. Fiserv complies with all applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs.

This role is not eligible to be performed in Colorado