Configuration Specialist / X-Matters ( 100% Remote) at Windstream (Atlanta, GA)

| Atlanta, GA
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Job DescriptionJob ID:22003740

Areas of responsibility:

TheSystem Engineer Iis responsible for the support, maintenance and configuration of assigned applications or systems.

Essential Functions:

  • Support and maintain current tools, responding to user requests or issues
  • Maintain and improve functionality and usability of assigned applications/systems.
  • Contribute to the configuration/development of the application or system and any integration from/to other systems.
  • Act as an escalation point and interact with cross-functional teams as needed

Preferred Skills:

  • Excellent analytical and problem-solving skills
  • Development of technical documentation
  • Knowledge of Cherwell, Service Now, X-Matters and other Incident Management applications
  • Knowledge of JavaScript, HTML or other scripting languages is desired

Minimum Requirements:

College degree in a Technical or a related field and 2-4 years professional level experience; or 6+ years professional level related technical experience; or an equivalent combination of education and professional level related technical experience required.
Job RequirementsMinimum Requirements: College degree in a Technical or a related field and 0-2 years professional level experience; or 4 years professional level related Technical experience; or an equivalent combination of education and professional level related Technical experience required.

EEO Statement:Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.
More Information on Windstream
Windstream operates in the Cybersecurity industry. The company is located in Little Rock, AR. Windstream was founded in 2006. It has 10337 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 23 open jobs at Windstream, click here.
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