Collector II
The Collector II under general supervision and according to established procedures, performs collection activities for assigned accounts. The Collector II contacts insurance company representatives by telephone or through correspondence to collect inaccurate insurance payments and penalties according to BSWH Managed Care contracts. The Collector II maintains collection files on the accounts receivable system. The Collector II performs collection activities for assigned accounts. The Collector II contacts insurance companies to resolve payment difficulties and penalties owed to BSWH in accordance with Managed Care contracts. The Collector II contacts insurance company representatives by telephone or through correspondence to check the status of claims, appeal or dispute payments and penalties. The Collector II has knowledge of CPT codes, contracting, per diems, and other pertinent payment methods in the medical industry. The Collector II maintains collection files on the accounts receivable system. The Collector II enters detailed records consisting of any pertinent information needed for collection follow-up. The Collector II processes accounts for write-off and for legal. The Collector II conducts thorough research and manual calculation from Managed Care Rate Grids and Contracts to determine accurate amounts due to BSWH per each individual Insurance Contract. The Collector II enters data in Patient Accounting systems and Access database to track and monitor payments and penalties. The Collector II prepares legal documents to refer accounts to the Managed Care legal group for accounts deemed uncollectable. The Collector II receives, reviews, and responds to correspondence related to accounts. The ideal candidate for the Collector II position will ensure that balances on accounts are true and accurate as well as correct any contractual or payment entries. The ideal candidate for the Collector II will also be able to verify insurance coding to ensure accurate payments.
- Specialty/Department/Practice - [Enter Spec/Dept/Prac] (i.e. Critical Care, Radiology, Family Care)
- Shift/Schedule - [Enter Shift & Schedule] (i.e. Days, Nights, PRN or Weekends; 30 hours/week_full-time_part-time)
- Benefits - Our competitive benefits package includes*:
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
*Note: Benefits may vary based upon position type and/or level.
QUALIFICATIONS
- EDUCATION - H.S. Diploma/GED Equivalent
- EXPERIENCE - A minimum of 2 years experience required