Client Success Manager - Remote
About Katapult
Katapult is a FinTech company based out of New York City with additional offices in Plano, Texas. We are a leading omnichannel point-of-sale solution in the alternative consumer finance space. Our cutting-edge technology integrates seamlessly with online platforms, enabling retail partners to expand their customer base, increase sales, and grow revenue. Katapult's consumer-centric focus ensures a quick application, transparent terms, and tailored payment plans.
Katapult recognizes that opportunity is everything and that our people are the key to success. We are always on the search for individuals who strive for excellence, possess a willingness to learn and bring their best to the table each day. With a comprehensive benefits package, a culture of engagement, and advanced career growth opportunities, Katapult is constantly focusing on people. Visit our careers page for a full list of career opportunities: https://teamkatapult.bamboohr.com/jobs
Position Overview:
This position is responsible for the sales of the organization's LTO (lease-to-own) product nationally and provides ongoing support to retailers. The individual will work to achieve and surpass sales goals by maintaining and expanding existing and new business opportunities with ecommerce and brick & mortar retailers.
Primary Job Duties:
- Develops and increases sales revenue to meet assigned targets.
- Keeps retailers informed of product changes, services and other general information of interest to customers
- Checks on competitive activity and develops new methods of driving LTO traffic
- Troubleshoots problems regarding products provided.
- Target and develop omnichannel sales opportunities within existing accounts to present Katapult's leasing platform
- Maintain a current knowledge of industry trends, opportunities, channels, products, and competitors in order to be seen as a trusted business advisor to accounts
- Represent Katapult at networking events, conferences and in-person meetings with accounts
- Maintain relationships with strategic retail partners to drive existing and new business
- Identifies social media strategy opportunities and partners with the retailer to implement
- Performs other job-related duties and responsibilities as may be assigned from time to time
Qualifications:
- Bachelor's degree or equivalent experience
- Five plus years of eCommerce/brick & mortar experience with account management, marketing or consumer finance
- Proven success in developing eCommerce & brick & mortar retailer relationships in the B2B and B2C space
- Experience interacting with C-level executives in traditional corporate settings and start-up situations
- Excellent project management skills with some experience in tech industries
- Strong presentation and communication skills
Preferred Qualifications:
- Advanced training in marketing techniques.
- SEO and Data Analytics for Marketing Recommendations
Travel:
This position requires less than 50% travel. Occasional travel is outside the local area and overnight.
** This position operates remotely
Katapult is not currently considering candidates who require work sponsorship.
DISCLAIMER: This position is not all inclusive and subject to change without prior verbal or written notification.
Katapult is an equal opportunity employer and gives consideration to employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state and local law.