Client Services Representative at Labcorp

| San Diego, CA
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The replacement Customer Service Representatives' duties will include but not be limited to:
  • Answering Inbound phone calls from internal and external clients
  • Reviewing electronic copies of NIPT orders to ensure appropriate testing has been ordered.
  • Calling Outbound to gather missing information and verify given clinical information (diagnoses and family history)
  • Calling Outbound to confirm practice received positive results
  • Notifying clients of potential delayed results
  • Calling clients on all MaterniT testing that requires a redraw due to a QNS or technical error
  • Responding to email inquiries from internal and external clients
  • Workshare amongst other Integrated Genetics Client Services teams

This will be a remote opportunity. Training will take place in the office for approximately 6-8 weeks.

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, age, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.

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More Information on Labcorp
Labcorp operates in the Biotech industry. The company is located in Burlington, NC. Labcorp was founded in 1978. It has 19796 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 4 open jobs at Labcorp, click here.
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