Administrative Assistant, Workforce Development

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 73,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.
CAMBA’s Workforce Development and Refugee Services programs annually provide thousands of low income community members with culturally competent case management, employment, education, vocational training, benefits access, health, financial literacy and English language services, in house and by referral. CAMBA specializes in assisting those with special barriers to employment including low skilled workers, long-term unemployed, immigrants and refugees, limited English speakers, formerly homeless, seniors, formerly incarcerated, trauma survivors and victims of human trafficking. These programs are performance-based, and success is measured by meeting enrollment, employment placement, training, retention and case management goals. 
Position: Administrative Assistant
Reports To: Program Director
Location: 955 Flatbush Ave, 4th Floor, Brooklyn, NY 11226
What The Administrative Assistant Does:

• Provide administrative and clerical support to ensure the smooth operations of all departments.
• Answer and screen incoming telephone calls.

• Direct callers and general voicemail messages to the appropriate personnel.
• Organize and maintain daily attendance in the form of sign in sheets, data logs or remote session reports.
• Assist non-clerical staff with clerical work (i.e., data collection and data verification).
• Greet visitors/clients, determine nature of business, and announce visitors to appropriate personnel.
• Provide callers with answers to questions about the organization (i.e. eligibility, address, contact #, directions, etc.).
• Compose, type, print and send general correspondence, training curriculums, memos, reports and marketing materials (via e-mails, faxing, interoffice mail, etc.).
• Organize and maintain filing system(s).
• Coordinate and schedule meetings, conference calls, prepare agendas, reserve and prepare meeting rooms/facilities.
• Ensure that fax and copy machines are in working condition.
• Monitor, troubleshoot, and track all office equipment maintenance issues.
• Schedule all office equipment repairs and servicing as needed.
• Prepare, submit and track all MIS requests for assistance.
• Prepare purchasing requests and support with procurement related tasks (i.e. reconcile purchase orders and invoices).
• Order, receive, track, store and distribute office supplies.
• Conduct mail pickups and/or deliveries.

Minimum Education/Experience Required:

• High School Diploma or equivalent and one (1) year of customer service experience.

Other Requirements:

• Relevant education and years of experience described above.
• Ability to communicate effectively verbally and in writing to internal and external audiences and various levels of management.
• Ability to operate a multi-line phone system and greet a high-volume of incoming visitors.
• Ability to multi-task and work effectively in a fast paced, high volume, and deadline driven environment.
• Organized and detail oriented with strong documentation skills and a commitment to upholding confidentiality.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) required.
• Bilingual required in Creole, Ukrainian, Farsi/Dari, Spanish, French, Russian, Arabic, or Mandarin (prioritized according to program needs).
• Demonstrated ability and dedication to work with refugees, asylees, immigrants, young adults, and low income populations

Compensation: $40,000 annually
When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization.
Status: Full-time (35 hours per week)
Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.
CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.