Our Opportunity:

Chewy is seeking an Associate Director of Inbound Transportation to join our Supply Chain Team based in Dania Beach, FL. He/she will set the strategy and manage a high-performing team for the execution of all Inbound truckload, LTL, Parcel, and Intermodal shipments into our fulfillment centers. Core functions include: Logistics strategy, carrier performance, carrier and vendor management, creating and driving KPI’s, OTM routing guide management and executive summary reporting. This role focuses heavy on carrier and vendor management.

What You’ll Do:

• Manage end-to-end Transportation network for all modes of Transportation for the Inbound freight network
• Manage a large network of carriers and vendors, develop the relationships and improve pickup and delivery SLA’s
• Solve transportation and operational challenges to improve dock flow and pickup service levels
• Work closely with carriers to develop scorecards and build sustainable trailer pools
• Manage, empower, train, and develop a highly effective team of individuals
• Define a clear vision and strategy in order to communicate expectations and drive execution
• Hold all team members accountable to drive results by being available, removing barriers and obstacles, facilitating change, and providing coaching/feedback related to performance
• Evaluate and maintain KPI’s for Transportation carriers and drive higher on-time performance
• Drive continuous improvement and efficiencies throughout the Transportation network
• Perform root cause analysis, develop and implement corrective action plans to improve carrier performance

What You’ll Need:

• Bachelor’s degree and minimum 7+ years supply chain experience, specifically in domestic Transportation
• Experience in analyzing, understanding and negotiating Truckload, Intermodal, and LTL freight pricing
• Proven ability to build high performing teams and manage direct reports
• Strong understanding of domestic Transportation, network planning, Inbound flow, and carrier management
• Demonstrated ability to independently take ownership of initiatives and drive execution
• Experience identifying trends, tracking KPI’s, creating and reporting on freight metrics
• Able to develop tools, dashboards and reports to enhance network visibility on cost & service
• Detail oriented and possesses superior organizational and problem-solving skills
• Experience managing carriers and vendors and solving problems
• Self-motivated, high energy, aggressive and proactive on fixing processes & troubleshooting issues
• Strong written, verbal, interpersonal, communication and presentation skills
• Proven ability to multitask, prioritize, and lead in an extremely fast-paced environment

Bonus (if applicable):

• Experience onsite at warehouses, DC’s or Fulfillment Centers
• Possess strong leadership skills to implement best practice and hold others accountable
• E-commerce, retail, CPG, manufacturing or startup experience is a plus
• MBA, Masters, Advanced Degree or APICS certification
• Proficient in Visio, SQL, Tableau, OTM and HighJump

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
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