Account Support Administrator at Point B (San Diego, CA)

| San Diego, CA
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Firmwide Operations at Point B delivers internal and external results through leadership, process, people, and technology while supporting employees in delivering their best for our customers. 
 
Our operations team includes roles focused on People & Culture, Executive Talent, Risk & Legal, Finance, Travel & Events, Communications & Change Management, IT & Facilities, and Marketing. Working across these disciplines we create the foundation from which Point Bers discover and grow their careers.
 
What makes Point B different? An employee-ownership model that gives you a voice in directing your career and building our company. Diverse leadership opportunities to expand your skills, along with the support needed to deliver great results. A unique culture that recognizes the importance of flexibility and collaboration. 

Point B has been consistently recognized as one of the best places to work by Fortune® magazine, The Wall Street Journal, Consulting® magazine, Vault.com® and many others.

The Account Support Administrator supports contracting processes and documentation for a set of accounts. The Account Support Administrator ensures that all contracting documentation is maintained according to standards and invoicing is conducted with high data quality and efficiency in a timely manner. The Account Support Administrator also supports Account Leaders and industry leadership with training, reporting and analysis, as needed. 

WHAT YOU’LL GET TO DO: 
Creates, updates, and manages client, engagement, project, task, and assignment (roll-offs and extensions) information in Point B systems 
Monitors data and reports and coordinates with account team to resolve errors 
Communicates time and expense reminders in support of month-end close 
Supports time and expense management, including interaction with client tracking systems 
Creates client invoices, coordinates delivery, and monitors month-end invoice process 
Supports accounts receivable activities including, AP entry for contractor expenses, routes contracts for e-signature, revenue recognition 
Supports accounts receivable process
Supports contract compliance and internal contract audits; scans and stores contracts, statements of work, and extension authorizations, routinely audits signatories and documents for completeness and, supports and maintains contract templates for Account Operations 
Works with Business Operations and Industry teams to align on common account success measures 
Creates weekly dashboards and account profitability reports, as requested 
Reviews and monitors project budgets 
Provides account support in various forms, as requested 
Supports training/development of new ALs
Identifies and documents opportunities to automate personal work responsibilities 
Supports team efforts and builds authentic relationships with individuals in work groups and teams 
Consistently demonstrates and lives Point B cultural tenets and values 
Participates in firm culture activities to connect regularly with other Point Bers (e.g., FW Ops Meetings, Geo Meetings) 
 
WHAT WE OFFER: 
The opportunity to affect the learning approach for our firm's future 
The chance to impact the journey of our employees’ growth and development 
An environment that encourages you to identify new opportunities and the support to make it happen 
The opportunity to build and be part of a fun and collaborative culture with teams that are as passionate about their communities as they are about their work 
 
WHAT WE EXPECT YOU’VE ALREADY DONE:  
B.A. or B.S. degree 
3+ years of experience in a project administrator or executive assistant capacity 
Proficient in Microsoft Word, Excel, Outlook, and PowerPoint; Salesforce and FinancialForce experience a plus 
Experience in a professional business environment
Demonstrated finance and business competency 
Experience with information analysis preferably with financial or sales data 
Comfort working with new and changing technology 
 
THE KIND OF PEOPLE WE LOOK FOR: 
Innate problem solvers who want to grow in a flexible, collaborative culture 
Those who have a growth mindset regarding training, practice, and evolving their skills 
Versatile people who thrive on variety and challenge 
Successful in ambiguous environments
Desire to and ability to learn 
Passion for Point B’s Mission, Vision, Values & Culture 
Gets it done brand and attitude
Ability to work from home 
Ability to work non-standard work hours when necessary. 
Ability to travel occasionally for team meetings 
 
YOUR OFFICE HOME BASE: 
Any Point B Office Location 
#LI-PB 
#EL
 

INTRIGUED TO LEARN MORE?
When you apply for this role, your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us with feedback if we think there could be a fit and what next steps look like.
 
ABOUT POINT B
Point B is a consulting company dedicated to helping organizations with critical initiatives in the areas of customer engagement, growth investments, workforce experience and operations excellence. Our diverse set of experts spans 13 U.S. locations, with international reach via our partnership with Nextcontinent. We’ve helped global organizations of all stages and sizes achieve sustainable success by focusing on the humans at the center of change.
What makes Point B Different?
Our Founding Purpose and Values of our firm. Be part of a fun and collaborative culture with teams that are as passionate about their communities as they are about their clients 
Employee Ownership – Giving you a voice in directing your career and building our firm 
Benefits – Our comprehensive package includes competitive base pay and an annual bonus, complete health benefits including an option for 100% employer paid premium for medical, vision and dental coverage for employees, ownership shares through our ESOP, self-directed time off and more
Work-Life Balance – A unique culture that recognizes the importance of flexibility and collaboration. Our local and national model empowers you to choose the life you want
Award winning – We are proud to be named a Best Workplace in the US by Fortune magazine, Best Workplaces for Millennials, and Best Workplaces for Women. Hear more about why people love working at Point B on GlassDoor

We are an equal opportunity employer committed to a diverse workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status or disability. 

More Information on Point B
Point B operates in the Consulting industry. The company is located in Seattle, WA, Portland, OR, San Francisco, CA, Los Angeles, CA, Phoenix, CA, Denver, CO, San Antonio, TX, Plano, TX, Charlotte, NC, Chicago, IL, New York, NC and Boston, MA. Point B was founded in 1995. It has 862 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 182 open jobs at Point B, click here.
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