As an Operations Voice Manager, you will:
- Oversee the operation, maintenance, and enhancement of voice communication systems, including VoIP and telecom, ensuring high availability and performance.
- Lead and mentor a team of voice communications professionals, ensuring efficiency and alignment with organizational goals.
- Develop and implement strategic plans for scalable, resilient, and secure voice communication infrastructure.
- Monitor system performance, identifying and resolving issues proactively to minimize impact on operations and service quality
- Collaborate with IT security teams to ensure compliance with security standards, including TS and SCI requirements.
- Manage vendor relationships, monitor system performance, and drive continuous improvement through industry best practices and innovation.
Minimum Qualifications and Experience:
- Active DoD Top Secret/SCI security clearance
- Bachelor’s Degree in IT or related field
- 10+ years if experience in voice communication operations, with a focus on VoIP and Telecomm technologies within a DoD environment
- Security+ Certification
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What We Do
GCyber was founded to create innovative information technology solutions for the federal, state, and commercial markets. GCyber engineers have provided professional services supporting the information technology industry for over 15 years. Along with our engineering staff, we have relationships with partners, vendors, and analysts who have specialized expertise in the federal market. GCyber’s broad experience, focus toward execution with measurable results, and commitment to innovation provide responsive and long-lasting solutions to our customers.
It is the mission of GCyber to always remain focused on our customer’s goals and improving their existing landscape. Our company accomplishes this by focusing on opportunities for innovation, while remaining mindful of industry successes and failures in the deployment of technologies. If your road map needs increasingly innovative solutions, GCyber can help you get there.
