Operations - Training Specialist

Fliff unpacks sports gaming into social, free-to-play games for all types of sports fans. We've built a social sports gaming experience that allows users to compete for leaderboard positioning, to achieve badges and build their status within the game.

We are pioneering play-for-fun sports gaming, with our flagship social sportsbook experience that includes sweepstakes promotions and loyalty rewards. We provide sports fans with fun, engaging, and free-to-play alternatives to real money gaming.

Job Summary: 

The ideal candidate will have a passion for teaching and training, with the ability to design, develop, and implement training programs that enhance contractors’ skills, performance, and productivity. The Training Specialist will work closely with department heads and team leaders to identify training needs and ensure that training initiatives align with the company’s goals and objectives. The candidate will also deliver onboarding training and assessments for new hires.

Key Responsibilities

• Onboarding Training: Deliver effective onboarding training to new hires, ensuring they are well-integrated into the company and understand their roles and responsibilities.
• Training Program Development: Design and develop comprehensive training programs, including instructional materials, presentations, and hands-on exercises, tailored to meet the needs of various functions.
• Assessment and Evaluation: Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics. Continuously improve training materials and methods based on feedback and evaluation results.
• Needs Analysis: Collaborate with department heads and team leaders to identify training needs and skill gaps. Conduct training needs assessments to determine specific requirements.
• Documentation and Reporting: Maintain accurate records of training activities, attendance, and outcomes. Prepare reports on training program effectiveness and employee progress.
• Continuous Improvement: Stay abreast of industry trends and best practices in training and development. Implement new and innovative training techniques to enhance learning experiences.
• Operational Support: Assist with operational tasks and support other departments as needed during off-training periods.

We are a multinational company with our headquarters based in Philadelphia, and offices in New York, Austin, and Sofia, Bulgaria. Wherever we are in the world, we pride ourselves on being a close-knit, focused team that is welcoming and friendly, and the work that we do is always interesting and rewarding. Wherever we are in the world, we pride ourselves on being a close-knit, focused team that is:

Welcoming and Friendly

We want to reflect the diversity of the cities we serve. By creating an inclusive culture where everyone can thrive, we’ll make Fliff better for employees and customers alike.

Lively and Creative

We respect and value each other’s ideas, experience and expertise. There is no such thing as a bad idea; only ideas that are executed and ideas that are discarded after consideration.

Stimulating and Rewarding

We know bright minds love a challenge, and we understand your desire to see your hard work pay off. We’ll make sure your daily tasks align with your career ambitions as we grow together.