Operations Training Specialist

At DPR, roles and responsibilities are more than describing a job title—they are a commitment to building great things together. The job description(s) below defines core responsibilities and the scope of the role and is a starting point. Every employee is expected to lead from where they are, take ownership of outcomes, and always act in the best interest of the team, customer, project and organization.
As a purpose-driven organization on a journey to be most admired, we rely on trust, shared leadership, open communication, disciplined action and a deep respect for the individual to drive exceptional performance. Success is not just about what we build, but who we build and how we build it: with integrity, enjoyment, uniqueness and an ever-forward mindset.

Job Summary:
Supports development and delivery of operational training programs across branch locations to reinforce company best practices and standard processes. Delivers structured training on systems, workflows, and operational expectations to promote consistency and effectiveness. Assesses training needs and adapts content to address identified gaps in knowledge and performance. Partners with operational and functional teams to support adoption of tools, processes, and continuous improvement efforts.
Key Responsibilities:
Delivers training sessions on operational processes, systems, and standard procedures in individual and group settings.
Assesses training needs through observation, feedback, and performance trends to identify skill and knowledge gaps.
Develops and maintains training materials, job aids, and supporting resources aligned with company standards.
Collaborates with cross-functional partners to align training content with operational priorities and process updates.
Monitors training effectiveness through feedback and performance indicators and adjusts delivery methods as needed.
Supports rollout of new systems, tools, and process changes by reinforcing understanding and practical application.
Maintains knowledge of operational workflows and supporting systems to ensure accuracy and consistency in training delivery.
Education Qualifications:
Bachelor’s degree in business, operations management, education, or a related field, or equivalent experience required.
Work Experience:
2–4 years of experience in operations, training, learning and development, or a related field required.
Knowledge of general construction, construction supplies, or equipment preferred.
Experience delivering instructor-led or hands-on training in operational or technical environments preferred.
Certifications and Licenses:
No certifications required.

DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world.

Working at DPR, you'll have the chance to try new things, explore paths and shape your future. Here, we build opportunity together—by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek.

Explore our open opportunities at www.dpr.com/careers.