The Role
Lead design, development, delivery, and administration of technical and non-technical training. Manage trainers, training schedules, LMS deployment, eLearning strategy, assessments, compliance, training centers, budgets, and continuous improvement to ensure training transfer and regulatory/safety adherence.
Summary Generated by Built In
- Always work with Safety, Quality and Respect in Mind. Demonstrates the VALUE in Training.
- Create training schedules for all company departments, track and create reports on outcomes of all training and maintain training records for the company.
- Train new hires on company policies and procedures and use the best training methods for a specific purpose or audience.
- Gather and evaluate information from employees and management on previous training to identify weaknesses and areas that need additional training.
- Attend seminars and meetings to learn new training methods and techniques and use the knowledge to prepare and coordinate future training sessions.
- Recruit and train new Trainers, delegate training tasks to the new Trainers and evaluate performance.
- Market company training opportunities to employees and provide information on benefits to encourage participation.
- Inform employees on scheduled training and track their progress.
- Recommend training materials and methods, order and maintain in-house training equipment and facilities and manage the budget set for training.
- Lead a team of instructors to design, develop and deliver technical training and development programs for Vertiv Personal.
- Develop effective working relationships with and consult with key stakeholders to support the continual gathering of information, feedback, and input from them in order drive curriculum development/evolution.
- Design training programs to ensure training transfer on the job. This includes course pre-work, instructor lecture, hands-on lab exercises, post-work, exams, and on-the-job training plans.
- Assist to design and develop training strategy for the organization including technical and non-technical, onboarding, refresh training, training for new products and enhancement for existing products, etc.
- Assist trainers to develop quarterly and annual technical training calendar.
- Implement a Train-The-Trainer certification program.
- Establish technical skill assessment tools to build customized learning programs and curriculums to improve team performance and customer experience.
- Develop standard work for team learning and development journey.
- Manage technical learning centers.
- Apply Adult Learning Theory, eLearning, blended learning methods to improve training effectiveness and students’ learning experience.
- Develop eLearning strategy for technical training delivery and build up eLearning capability of the team, e.g., webinars, video, self-paced or on-demand learning methods.
- Leverage Learning Management System (LMS) to house, deploy and track global training initiatives to include certification programs.
- Drive continuous improvement projects to improve training quality and effectiveness.
- Develop and maintain a process to keep track of training records and ensure compliance with internal and external audits.
- Improve training compliance with all safety, quality, and regulatory requirements.
- Other duties and responsibilities as assigned.
- Can explain and demonstrate in clear understanding manner the operation / show the procedures to the operator.
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.
Skills Required
- Create and manage training schedules, track outcomes, and maintain company training records
- Train new hires on company policies, procedures, and job-specific processes
- Design, develop, and deliver technical training programs, including pre-work, labs, exams, and on-the-job plans
- Lead and manage a team of instructors/trainers; recruit, train, delegate tasks, and evaluate trainer performance
- Implement and manage a Train-The-Trainer certification program
- Develop and execute eLearning strategy and build eLearning capabilities (webinars, video, self-paced/on-demand)
- Leverage a Learning Management System (LMS) to deploy, house, and track global training initiatives and certifications
- Apply Adult Learning Theory and blended learning methods to improve training effectiveness
- Establish technical skill assessment tools and build customized learning programs to improve team performance
- Manage technical learning centers, training materials, facilities, and the training budget
- Ensure training compliance with safety, quality, regulatory requirements and maintain audit-ready training records
- Gather feedback from employees and stakeholders to drive curriculum development and continuous improvement
- Demonstrate and explain operations and procedures clearly to operators and trainees
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The Company
What We Do
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to ensure its customers’ vital applications run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs approximately 20,000 people and does business in more than 130 countries. For more information, and for the latest news and content from Vertiv, visit Vertiv.com.
