Operations Team Manager
Sittingbourne
Competitive Salary & Benefits
42 hrs per week, working 4 on 4 off rotating days & Nights
Open to internal applications only
At Marshalls plc, we believe building tomorrow's world starts with what we can create together today. Since the 1890s, we've grown from a Yorkshire stone business into a leading UK manufacturer of building, roofing and landscaping solutions. Today, we support the people who design, build and maintain the homes, schools, hospitals, streets and infrastructure that communities across the UK rely on. Built on generations of expertise, we're known for quality, innovation and sustainability, helping our customers bring their vision to life and create places that work today and last for generations. We're proud of our heritage, excited by what's next and committed to helping our colleagues grow, develop and make a real difference. Together, we're building tomorrow's world.
Our operations are organised into three distinct divisions: Landscape Products, Building Products, and Roofing Products and it is within our Sittingbourne Landscape products manufacturing site that we are looking to recruit and Operations Team Manager
Marshalls Landscaping delivers innovative hard landscaping solutions for projects across the UK, from city centre transformations and public realm schemes to housing developments and community spaces. Combining outstanding design, quality and sustainability, our market-leading range of paving, kerbs, edgings and street furniture helps create places where people live, work and connect.
With more than 130 years of expertise, we're proud to help shape outdoor environments that are built to perform, designed to inspire and leave a lasting impact on communities for generations to come
So what's the mission?
You'll lead the operations team and operational activities, some of which include overall safe operation of plant and equipment, safety, quality, waste and OEE targets, and people management. You’ll ensure that process control checks and records are completed to company standards and escalation and management of quality incidents through a non-conformance process, guaranteeing all affected products or material is contained/controlled.
We pride ourselves on Health, Safety and Quality so you will maintain a safe working environment for all by behaving in a way consistent with safe working and proactively challenging colleagues if they are taking unnecessary risks. You’ll support a zero-tolerance approach to breaches in safety standards, ensuring that everything within the assigned department/shift is compliant with policies/procedures and associated site controls.
As a team player and people person, you’ll deliver team briefs/toolbox talks promptly and in the spirit in which they are intended whilst ensuring that any initiatives are embraced and actioned in line with company guidelines.
What are the mission-critical skills?
- Excellent people leadership skills
- Experience in maximising the potential of others including development and performance management
- Excellent IT skills (Microsoft Excel, Outlook, Word)
- Knowledge and understanding of Overall Equipment Effectiveness (OEE)
- Experience in implementing continuous improvement/lean manufacturing techniques e.g. DMAIC, would be an advantage
- IOSH Managing Safely / NEBOSH General Certificate and other relevant qualifications e.g. ILM, Lean Six Sigma desirable
Why join Marshalls?
Our colleagues have been at the heart of Marshalls for generations and will continue to be the driving force behind our success for generations to come. That's why we're committed to creating opportunities for our people to develop their skills, grow their careers and realise their potential. Visit www.marshalls.co.uk/careers to learn more about us!
What's in it for you?
- 34 days (or equivalent in hours) including bank holidays
- Guaranteed Christmas shutdown
- Healthcare Cash Plan, helping towards dental, optical, prescriptions and much more
- Enhanced family leave policies, available from day one
- 5% employer matched pension scheme
- Ongoing learning and development opportunities
- Cycle to Work scheme
- Employee discounts on Marshalls and Marley products
- Discounts with hundreds of leading retailers
- Access to the Marshalls Wellbeing Centre, supporting your Move, Money and Mind goals
- Share Purchase Scheme
- Life Assurance
Equal Opportunities
Whoever you are and whatever your background, you'll find a fair and supportive workplace at Marshalls. You're unique, and we want you to bring your whole self to work every day. We're committed to ensuring equal opportunities for everyone. To us, this is more than a legal, moral or ethical responsibility, it's the right thing to do. We want our colleagues to reflect the diverse nature of the communities we serve and create an environment where everyone feels valued and respected. At Marshalls, you're valued for the contribution you make, and where you can grow and develop by being entirely yourself.
Every great build starts with strong foundations. Start yours here.
This vacancy will self destruct on the 2nd of October 2026
No Agencies, thank you!
Skills Required
- Excellent people leadership skills
- Experience maximizing the potential of others through development and performance management
- Excellent IT skills, including Microsoft Excel, Outlook, and Word
- Knowledge and understanding of Overall Equipment Effectiveness (OEE)
- Experience implementing continuous improvement or lean manufacturing techniques, such as DMAIC
- IOSH Managing Safely, NEBOSH General Certificate, ILM, Lean Six Sigma, or other relevant qualifications
What We Do
Marshalls is a leading off-price retailer that offers a wide variety of brand-name and designer apparel, footwear, and home goods at prices significantly lower than traditional department stores.
