Playtech Lima is part of Playtech - the world's largest online gaming software supplier traded on the London Stock Exchange Main Market Playtech offers cutting-edge, value added solutions to the industry's leading gaming operators. Since Playtech's inception in 1999, our approach has been centered on continual development. Playtech Lima represents Playtech Live product, and our studios contain hundreds of state-of-the-art cameras, broadcasting in premium HD quality, offering the fastest streaming and highest up-time in the market.
Job Description✨ Energized version: To ensure and monitor closely and continuously the professional level of service and other related activities in real time during the shift.
🚀 Short & punchy: Empower your crew, hit those targets, and raise the bar on what great service looks like.
🌱 Growth-focused: Coach and uplift your team to achieve their best, boosting both performance and the customer experience.
Qualifications🔤 Languages: Fluent in spoken, written, and read English. Comfortable communicating across multicultural settings.
💻 Tech Savvy: Advanced user of digital tools including MS Office, email platforms, and other workplace software.
🤝 Teamwork & Networking: Strong collaboration skills, conflict-resolution abilities, and comfort working with diverse perspectives and cultures.
🧠 Strategic Thinking: Quick to analyze problems and identify practical solutions. Experienced in team management and performance monitoring.
🗣️ Communication & Persuasion: Clear communicator of company policies and procedures. Exceptional argumentation skills to build understanding and alignment.
🧘♀️ Adaptability & Stress Management: High stress tolerance and agility in responding to fast-changing situations.
🕒 Schedule Flexibility Available to work rotating shifts, including evenings, weekends, and holidays. Always ready to adapt to changing schedules and team needs.
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What We Do
Founded in 1999 and premium listed on the Main Market of the London Stock Exchange, Playtech is a technology leader in the gambling industry with over 7300 employees in 19 countries
Playtech is the gambling industry’s leading software and services supplier and partners with many of the world’s leading regulated online, retail and mobile operators, land-based casino groups, government sponsored entities such as lotteries, and new entrants opening operations in newly-regulated markets. Its business intelligence-driven gambling software offering includes casino, live casino, bingo, poker and sports betting.
We are the pioneers of Omni-channel gambling which, through Playtech ONE, offers operators and their customers, a seamless, anytime, anywhere experience across any product, any channel (online, mobile, retail) and any device using a single account and single wallet. It provides marketing expertise, sophisticated CRM solutions and other services for operators seeking a full turnkey solution.
The company has won numerous awards including the prestigious Gaming Intelligence Game of the Year award 2018 for its Age of the Gods games that includes slots, table games and live casino.
Alongside our own cutting-edge gaming studios and content we license some of the world's most popular brands from Hollywood studios including Warner Bros. Consumer Products on behalf of DC Entertainment, Paramount, Fox, NBC Universal, MGM and many more.
Playtech Financials operates both on a B2C and B2B basis. Our B2C focused offering is an established and growing online CFDs broker, operating the brand markets.com. Our B2B offering includes the division's proprietary trading platform, CRM and back-office systems, as well as its liquidity technology platform which provides retail brokers with multi-asset execution, prime brokerage services, liquidity and complementary risk management tools.
If you are an ambitious, creative thinker and would like to work for us we want to hear from you!
