Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people’s success — today and tomorrow.
While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment — investing the time and resources to understand our clients’ immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital, we do more than build business success. We build long-lasting relationships.
Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance, retirement savings plans with a generous 401K match, paid leave programs, paid holidays, and paid time off (PTO).
Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to The Dallas Morning News’ Dallas-Fort Worth metroplex Top Workplaces 2023 and GoBankingRate’s 2023 list of Best Regional Banks. For more information about joining our team, please visit us at www.texascapitalbank.com.
The Business Control Office (BCO) within Texas Capital Bank’s 1LOD is responsible for delivering a consistent approach to business operations, strengthening the company’s risk and control infrastructure, and providing effective enterprise services. The BCO partners with internal groups such as Audit, Compliance, Enterprise Risk Management, and Legal to ensure robust risk management practices across the organization.
The BCO is seeking an Operations Team Lead to join the BCO group. This role will lead a team of 2–4 professionals and oversee the execution of operational risk and control activities, including the Risk and Controls Self-Assessment (RCSA) program, and support Issues Management and Global Delivery functions. The ideal candidate will be a proactive leader with strong organizational, communication, and collaboration skills, capable of working independently in a fast-paced environment.
Responsibilities
Lead and mentor a team of 2–4 individuals within the BCO group.
Oversee completion and maintenance of Risk and Controls Self Assessments (RCSAs) across enterprise operations.
Support Line of Business (LOB) teams in assessing operational risks and performing control rationalization activities. Guide assessment of control environment and determining effective risk mitigation or identification of gaps.
Facilitate workshops and collaborate with internal stakeholders including 2LOD, Audit, Compliance, and Enterprise Risk Management.
Maintain risk and control data within source systems to ensure accuracy and compliance.
Review policies and procedures to document process maps, risks, and controls, KPIs/KRIs, and/or guide analysts in this activity.
Identify and confirm risks and controls during change management activities, including the drafting of risks and controls in line with standards.
Conduct / oversee meetings with clear objectives, outcomes, and follow-up items.
Document and maintain the company-wide risk and controls framework.
Prepare presentations and reporting for senior leadership.
Oversee Issues Management Program and help with issue documentation and resolution.
Complete vendor oversight activities such as vendor scorecards, and third-party risk oversight functions.
Communicate findings and recommendations to stakeholders.
Execute tasks assigned by leadership and contribute to team objectives.
Qualifications
3+ years of prior experience with RCSAs and Enterprise Risk in a banking environment.
Bachelor’s degree, or equivalent work experience/certification.
Advanced experience identifying risks and controls in processes and performing/guiding risk and control self-assessments and other risk management activities.
Strong understanding of banking operational risk techniques and financial institution processes.
Previous leadership experience required.
Ability to work independently and manage competing priorities effectively.
Advanced knowledge of and experience in documenting process maps in process mapping software.
Experience with Audit, Legal, Compliance, and regulatory requirements.
Proven ability to solve problems and implement sustainable solutions in a financial institution.
Excellent verbal and written communication skills.
Strong facilitation, organization, and influencing skills.
Extreme attention to detail and ability to understand risk interdependencies. Intermediate MS Excel and MS PowerPoint knowledge.
The duties listed above are the essential functions, or fundamental duties within the job classification. The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign related additional duties to individual employees consistent with standard departmental policy.
Additional Requirements/Skills
Business Acumen: Understanding of banking operations and regulatory environment.
Communication & Presentation: Ability to influence and present actionable insights to leadership.
Collaboration: Strong interpersonal and relationship-building skills. Ability to build and maintain positive working relationships with line of business partners, relationship associates, and all levels of management.
Analytical Thinking: Ability to synthesize data, identify root causes, and develop solutions. Ability to perform independent analysis and interpretation of incoming research requests.
Time Management: Ability to multitask and prioritize in a high-volume work environment in a fast-paced deadline driven environment, with attention to detail.
Implementation: Skilled in writing action plans, procedures, and managing change.
The duties listed above are the essential functions, or fundamental duties within the job classification. The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy.Texas Capital is an Equal Opportunity Employer.
What We Do
Our expert bankers are committed to helping your business build and grow. Equipped with experience-based insights and a proven record of implementing custom solutions for clients, we can help you with a suite of business lending, investing and financial management services that see you through every step of the way.
Our client-centric culture thrives because we attract, develop and engage the most experienced and diverse experts in their fields. Over the years, we've developed a supportive culture that values collaboration, rewards performance and respects the well-being of its team members. We know our people are our greatest asset, so we give them the resources and support they need to be successful. Our personal approach has enabled us to deliver exceptional value for our clients for more than two decades — an achievement we’re proud to continue.
Explore a career at Texas Capital Bank: https://www.texascapitalbank.com/who-we-are/careers
Texas Capital Bank is a wholly owned subsidiary of Texas Capital Bancshares, Inc. (NASDAQ®: TCBI). For more information, please visit www.texascapitalbank.com. Member FDIC. NASDAQ®: TCBI. Equal Housing Lender.
Texas Capital Bank and its subsidiaries are equal opportunity employers and do not discriminate on the basis of any protected trait including sex, sexual orientation, gender identity, race, ethnicity, disability, or veteran status. Please view our EEO Policy to learn more: https://www.texascapitalbank.com/equal-employment-opportunity-policy
