At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Job Summary
Iron Mountain is seeking a dynamic Ops Team Lead/Process Assistant to join our Logistics Center team.
In this role, you will be responsible for ensuring the day-to-day operational functions of the Logistics Center are executed in a cost-effective and compliant manner, while actively training and mentoring associates to meet productivity, safety, and quality goals.
The Operations team is a fast-paced environment that relies on clear communication and cross-functional support to meet both internal and external customer needs.
What You’ll Do
In this role, you will:
Coaching & Support: Oversee, train, and provide performance feedback to reports, focusing on the monitoring and mentoring of associates to ensure high productivity, quality, and safety.
Operational Management & Production Planning: Develop and manage production schedules, allocate resources for timely completion of assignments, and manage incoming/outgoing shipments and warehouse inventory to maintain organizational efficiency and accurate records.
Activity Monitoring & Reporting: Track, analyze, and communicate operational reports to designated personnel to provide actionable insights for leadership decision-making and ensure compliance with organizational standards, policies, and regulations.
What You’ll Bring
The ideal candidate will have:
Experience: A minimum of 1-2 years of experience in warehouse or logistics leadership, with specific experience in warehouse fulfillment or e-commerce management (onsite ordering, picking, packing, and shipping).
Metrics: Proven ability to monitor teams’ daily production goals and dynamically manage performance to consistently meet company Key Performance Indicators (KPIs).
Technical Familiarity: Strong working knowledge of Warehouse Management Systems (WMS) and computerized applications (e.g., word processing, spreadsheet, database, presentation software, email).
Interpersonal Skills: Proven ability in conflict management, resolving employee issues, and managing team dynamics while fostering open communication across all levels of the organization.
What We Offer (Benefits)
Salary details: $24.00 - $27.00 per hour.
Location: Riverside, CA.
Shifts: Monday - Friday, 7:00 am - 3:30 pm.
Competitive compensation and benefits aligned with the experience:
Full health and dental benefits starting on the first day of employment.
Paid Time Off: Two weeks paid vacation, seven paid holidays, plus sick pay.
Retirement & Investment: 401(k) with Company Match and an Employee Stock Purchase Program.
Learning & Growth Opportunities: Includes Tuition Reimbursement.
Flexible work options to support work–life balance.
Call to Action:
If you are a motivated leader ready to drive operational excellence in our Logistics Center, apply today to join the Iron Mountain team!
Top Skills
What We Do
Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.
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