Connecting people and communities| Driving eCommerce | Moving New Zealand
Team Global Express NZ delivers freight forwarding, end-to-end transport services, and comprehensive logistics solutions to customers operating in New Zealand from Kaitaia to Invercargill.
Due to recent staff movements, we have an exciting opportunity for an Operations Support Coordinator to join our team in Invercargill! This is a busy, hands-on role where you’ll be at the centre of branch activity — supporting daily operations, coordinating freight movements, and ensuring our customers and teams are set up for success.
About the role - Mō te tūranga
You’ll play a key part in keeping our operations moving, from scanning compliance and freight allocations to supporting transport planning and customer service. Working closely with the branch leadership team, you’ll help drive performance, safety, and customer satisfaction across all areas.
Key Responsibilities:
- Coordinate daily branch operations, including scanning, collections, and freight staging
- Monitor third-party usage and support DIFOT performance
- Assist with reporting, data integrity, and continuous improvement projects
- Support customer queries and resolve issues quickly and effectively
- Promote a safe, compliant, and well-organised workplace
What will you bring? – Ōu Pūkenga?
With experience in transport, logistics, or operations, you’re confident juggling competing priorities while keeping a sharp eye on detail. You’re as comfortable working with data and reporting tools as you are supporting people on the floor.
Additionally, you’ll bring:
- 3+ years’ experience in transport, logistics, or operations
- Strong organisational and problem-solving skills
- Excellent communicator who builds positive relationships
- Confident using systems and reporting tools (TMS/Power BI an advantage)
- A team player with a focus on safety, accuracy, and results
Your Benefits - Ō Painga
- A place where we put our people first with priority to promote from within.
- Join a diverse and inclusive workplace that celebrates different points of view.
- Career progression opportunities and long-term employment.
- Be part of a multinational business with opportunities across the Trans-Tasman
- Our staff welfare trust will cover 80% of your medical bills up to $1500 per year.
- A national commitment to attaining the highest standards in HSE through best practise.
- Access to heavily discounted holiday homes across New Zealand.
How to apply - Me pēhea te tono
If this role sounds like something for you then please click "apply"… we want to hear from you!
To be considered, you must be prepared to undertake pre-employment checks including a criminal history check and Drug/Alcohol Testing. (Medical Assessment for safety critical roles)
Team Global Express is an Alcohol and Drug Free Workplace.
All applicants must be legally entitled to work in New Zealand effective immediately.
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What We Do
United by our fundamental goal to provide superior customer experiences and operational excellence, Team Global Express is excited to step forward under new ownership, Allegro Funds. Backed by an unrivalled and seamless network, Team Global Express builds unique, innovative and tailored solutions across road, rail, air and sea; providing transport, logistics, and business solutions to customers throughout Australia and New Zealand.
By exploring how businesses continue to deliver in a changing world, Team Global Express is determined to play our pivotal part in the pandemic-proof economic recovery of Australia and New Zealand. Through engaging, listening and sharing with our customers, Team Global Express strives to deliver exceptional experiences, putting your business at the heart of ours.
About our new owners:
Allegro Funds is Australia’s most awarded and largest transformation and turnaround private equity firm. Allegro provides Transformational Capital—applying capital, expertise and a distinctly hands-on approach—to invest in businesses and reposition them for sustained long term growth. Over the past 20 years, Allegro has demonstrated a strong track record or partnering with management teams and key stakeholders to build better businesses and create enduring value
