Operations Support Specialist

Posted 10 Days Ago
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Port Arthur, TX
In-Office
28-30 Hourly
Junior
Logistics • Transportation
The Role
The Operations Support Specialist assists operations by monitoring cargo handling, ensuring safety compliance, reporting issues, and supporting terminal staff under the supervision of management.
Summary Generated by Built In
Job Summary & Responsibilities
The Operations Support Specialist is a part of the operations team and is responsible for assisting the Superintendent as directed during the operations of discharge, load, and departure of assigned transportation, while guaranteeing quality, security, safety, and efficiency in accordance with relevant operational and technical parameters. In addition, the Operations Support Specialist is responsible for assisting other members of the operations team in their duties as determined by the Operations Manager.
 
 
* Works closely with terminal staff while handling cargo as directed, safely, and according to plans.
* Ensures that all required personnel are wearing Personal Protection Equipment (PPE), such as safety vest, safety toe boots, safety glasses, and protective hard hat, when applicable, and reports any violations to a Superintendent.
* May be required to assist with investigating and reporting damages and liabilities to the appropriate management and authorities.
* Supports, monitors, and trouble shoots, when necessary, ensuring data is accurate, and informs terminal staff of any discrepancies.
* Reports problems and issues to appropriate Manager.
* Understands and adheres to safety procedures while implementing plans to address safety hazards.
* Assists Superintendents and Shop Foreman to assure proper communication between vessels, customers, agents, labor, and others, as directed.
* Reports any deviation from company policies and procedures to the appropriate manager.
* Performs other related duties as required.
Preferred Qualifications
* High School Diploma or equivalent required.
* Minimum 2 years' experience operating powered industrial truck type equipment.
* Problem solving skills to respond quickly and effectively to operational issues.
* Ability to follow instructions in a fast-paced environment and be available to work varied hours and days.
* Basic knowledge or principles of terminal operations preferred.
* Knowledge of safety and accident prevention codes and regulations preferred.
* Knowledge and understanding of cargo stowage and stability preferred.
 
 
Supervisory Responsibilities: No
Work Environment:
* Must be able to work in rotating shifts, days, evenings and nights.
* Must be able to work in extreme outdoor temperatures of hot and cold, extremely dusty conditions and occasionally, conditions of high levels of noise.
* The ability to work in an environment that may be hazardous to persons unable to see and hear fast moving equipment.
* The ability to drive 50%.
* The ability to operate various types of equipment.
 
 
We are an Equal Opportunity Employer
 
Pay Range

$27.88 - $29.80 per hour

Compensation & BenefitsEligible employees (and their families) may qualify for medical, dental, and vision insurance, as well as having basic life and accidental death insurance, paid disability insurance, including paid parental leave if eligible, and an Employee Assistance Program. Employees will receive paid sick and vacation time, and company holidays if eligible. The company also offers paid bereavement leave, and paid jury duty. Eligible employees can enroll in our company's 401k plan, as well as a retirement plan. Employees will be eligible for discretionary and/or metric-based bonuses dependent on their position.

Top Skills

Personal Protection Equipment (Ppe)
Powered Industrial Truck Equipment
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The Company
HQ: Seattle, Washington
1,182 Employees
Year Founded: 1949

What We Do

Founded by Fred R. Smith in 1949 as Bellingham Stevedoring Company, we began our first cargo handling operations in a small corner of Washington State. Driven by a pioneering spirit, our family-owned company saw steady growth over the years, expanding up and down the West Coast to operate a significant market share of the major international terminals in the eastern Pacific. Today, we have become a global enterprise spanning more than 260 locations across five continents.

We continue to broaden our reach by developing new locations and upgrading existing facilities, providing some of the most technologically advanced facilities in the world.

We partner to move commerce with efficiency, flexibility, and integrity.
With operations across five continents and a vast network of interconnected transportation solutions, we open new opportunities that accelerate the growth and pace of global business. Improving the customer experience is at the heart of everything we do, so we make purposeful investments in people, facilities and technical innovations that deliver the greatest customer value.

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