Operations Support Specialist

Posted 3 Days Ago
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Cleveland, OH, USA
In-Office
Entry level
Professional Services
The Role
Supports legal collections operations by preparing and managing case documents, updating court records, e-filing complaints and motions, maintaining case files, performing skip tracing, and communicating with clients and internal teams. The role requires strong organization, accuracy, confidentiality, multitasking, and proficiency with Microsoft Office applications.
Summary Generated by Built In

The Operations Support Specialist is a vital part of our team performing various functions to support our legal collections operation. The ideal candidate will demonstrate strong organizational skills, attention to detail and the ability to handle multiple responsibilities with a high degree of accuracy.

Key Responsibilities May Include:

  • Use case management system to request, prepare, and manage legal documents to ensure successful execution.
  • Access and update court websites to obtain status updates on pending cases.
  • E-file legal complaints and motions with various courts.
  • Maintain accurate and up-to-date case files, including judgment information, in the case management system.
  • Perform general document management tasks, including scanning, copying, and organizing files.
  • Utilize skip tracing tools and techniques to locate debtor information and verify employment
  • Handle all communications and tasks with professionalism, respect and integrity
  • Communicate effectively with clients and internal teams, ensuring timely follow-up and resolution of client inquiries.

Qualifications:

  • High attention to detail and exceptional organizational skills.
  • Ability to handle a high volume of work in a fast-paced environment.
  • Capacity to multitask and prioritize tasks effectively.
  • Proven ability to handle confidential documents and matters with professionalism and discretion.
  • Intermediate knowledge of Microsoft Office Suite (Excel, Outlook, Word).
  • Superior typing skills.

Education/Training/Experience:

  • High School Diploma or equivalent required.

Why Join Us?

At Javitch Block LLC, we offer a collaborative and professional environment where you can grow your career and contribute to the success of a well-established firm. Benefits Include:

  • 401(k) matching
  • Health, Dental, and Vision Insurance
  • Long- and Short-Term Disability
  • Life Insurance
  • Paid Time Off (PTO)
  • Paid Holidays
  • Flexible scheduling
  • Casual work environment
Qualifications Skills Preferred Microsoft Word Intermediate Microsoft Excel Intermediate Behaviors Preferred Team Player: Works well as a member of a group Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Dedicated: Devoted to a task or purpose with loyalty or integrity Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • High school diploma or equivalent
  • High attention to detail and exceptional organizational skills
  • Ability to handle high-volume work in a fast-paced environment
  • Ability to multitask and prioritize tasks effectively
  • Ability to handle confidential documents and matters professionally and discreetly
  • Intermediate knowledge of Microsoft Office Suite, including Excel, Outlook, and Word
  • Superior typing skills
  • Strong communication and follow-up skills
  • Team-oriented, detail-oriented, dedicated, and professional work behaviors
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The Company
183 Employees
Year Founded: 1991

What We Do

Javitch Block LLC is a law firm focused on creditor representation, especially collections and insurance subrogation. Its collections practice recovers consumer and commercial debts, including credit-card balances, loans, taxes, rent, accounts receivable, and purchased debt. Its insurance subrogation practice pursues insured and uninsured auto and property claims. The firm also represents creditors in bankruptcy and handles evictions, real-estate foreclosures, replevin, contract litigation, and defense against consumer lawsuits.

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