Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
One80 Intermediaries is seeking an Operations Support Specialist to join our growing team in Eden Prairie, MN!
The Operations Support Specialist performs a variety of tasks, such as handling incoming insurance documents. They exhibit flexibility by assisting in various functions that may entail changing responsibilities. This is an onsite position located in Eden Prairie, MN.
How You Will Contribute:
- Perform process physical client insurance documents.
- Handle documents according to client and company guidelines.
- Operation, troubleshooting and basic maintenance of the following office machines as needed: Opex Mail Extractor and Opex Mail Extractor/Scanner.
- Consistently achieve departmental standards of productivity and accuracy.
- Maintain the security and confidentiality of the facility, computer system, programs, customer and client information.
Skills & Experience to be Successful:
- High School Graduate or General Education Degree (GED) plus at least one-month related experience, or equivalent combination of education and experience. Ability to speak, read and understand English.
Preferred:
- Ability to type and use a 10 key as well as general knowledge of Database software, Internet software, Spreadsheet software and Word Processing software.
- Exceptional communication skills.
- Strong problem solving and decision-making skills.
- Team player.
Physical Demands:
Operations Support associates will engage in frequent activities such as standing, sitting, walking, using their hands and fingers for various tasks, and engaging in verbal communication and active listening. The role requires occasional lifting of up to 32 pounds. Additionally, associates can expect moderate noise levels as part of their daily environment.
Position Type/Expected Hours of Work:
20 hours per week - hours must be between 7:00 am and 3:30pm M-F
About One80:
One80 Intermediaries is part of Arrowhead Intermediaries, a global insurance distribution platform that offers deep specialization, scale, and innovation across wholesale brokerage, program administration, and specialty insurance. With more than 7,000 professionals worldwide and a collective portfolio exceeding $18 billion in premium placed in 2024, our combined organization delivers a diverse trading platform for insurance carriers as well as expanded access and niche solutions for brokers and customers navigating complex and hard-to-place risks. The platform combines entrepreneurial culture with operational excellence to deliver tailored solutions and long-term value across the insurance ecosystem.
Pay Range
$15.00 - $15.50 HourlyThe pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
Recruiting Vendor Disclosure Statement
Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
Skills Required
- High school diploma or GED
- At least one month of related experience, or equivalent combination of education and experience
- Ability to speak, read, and understand English
- Ability to type and use a 10-key keypad
- General knowledge of database software
- General knowledge of internet software
- General knowledge of spreadsheet software
- General knowledge of word processing software
- Exceptional communication skills
- Strong problem-solving and decision-making skills
- Ability to work as part of a team
Brown & Brown Insurance Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Brown & Brown Insurance and has not been reviewed or approved by Brown & Brown Insurance.
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Healthcare Strength — Healthcare offerings are broad, spanning medical/Rx, dental, vision, life, disability, and added programs alongside Lyra access with up to eight no‑cost coaching or therapy sessions for teammates and covered dependents. Breadth extends to fertility/adoption solutions, second‑opinion services, diabetes care, and Medicare advocacy.
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Retirement Support — The 401(k) program includes an employer match up to 4% (100% of the first 3% plus 50% of the next 2%) with immediate vesting. Savings support is positioned as a core element of the total‑rewards package.
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Equity Value & Accessibility — An Employee Stock Purchase Plan is available, and the company emphasizes an ownership mindset with a large share of teammates as shareholders. This creates accessible equity participation alongside retirement savings.
Brown & Brown Insurance Insights
What We Do
Brown & Brown Insurance provides risk management solutions to help protect what our customers value most. Our four business segments offer insurance products and services to businesses and individuals. Our culture is built on integrity, innovation, superior capabilities, and discipline. We view insurance differently and use our experience, carrier relationships, and principled customer focus to deliver first-class service and solutions. Becoming a Brown & Brown teammate introduces you to a career with virtually unlimited possibilities. We think of ourselves as a team, so we have teammates—not employees. We strive to attract people who are competitive, driven, and disciplined. Our unique company culture of meritocracy rewards self-starters and those committed to doing what is best for our customers. We are proud to be certified as a Great Place to Work ®. Brown & Brown has demonstrated a Culture of Caring through dedication to the people and communities we serve. With more than 11,000 teammates in over 300 locations across the US, Canada, Ireland, the UK, Bermuda, and the Cayman Islands, we actively support numerous organizations in the local communities in which we live, work, and play. With a long-standing history of proven success, Brown & Brown is one of the insurance industry’s most powerful and influential leaders, ranked as the fifth-largest brokerage in the US and sixth in the world. You can find us on the NYSE as BRO.
