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The Role
Supports client engagement in PHP and IOP behavioral health programs by taking attendance, contacting absent clients, checking in, and encouraging continued participation. This part-time remote position requires evening and weekend availability, strong phone communication, interpersonal skills, and independent work. The role pays $20–$21 per hour and requires a high school diploma or GED with less than one year of relevant experience.
Summary Generated by Built In
Operations Support Specialist | Walpole, Massachusetts
About the Organization
Bright Path Behavioral Health is a Walpole, Massachusetts based treatment center providing dual diagnosis care to individuals and families across the state. As part of the Resilience Behavioral Health network, Bright Path offers a full continuum of structured, evidence-based programming, including Partial Hospitalization (PHP) and Intensive Outpatient (IOP) levels of care, with an emphasis on treating mental health and substance use conditions together.
The Opportunity
Bright Path Behavioral Health is seeking a part-time Operations Support Specialist to support client engagement within its PHP/IOP programming. This remote role, with evening and weekend hours required, works closely with the clinical team to help keep clients connected to their scheduled groups and sessions.
What You'll Do
- Take attendance for client groups and sessions
- Call clients who do not show up for their scheduled groups to check in and encourage continued engagement
Requirements
Requirements
Required:
- High School Diploma or GED
- Less than 1 year of relevant experience required
- Comfortable working evenings and weekends
- Strong phone communication and interpersonal skills
- Ability to work independently in a remote setting
Benefits
Benefits
Compensation and Schedule:
- Pay: $20.00 to $21.00 per hour (Non-Exempt)
- Schedule: Part-time, Remote, Evenings and Weekends Required
- Sign-on bonus not available
This opportunity is posted by Atlantic Health Strategies on behalf of Bright Path Behavioral Health.
Skills Required
- High School Diploma or GED
- Less than 1 year of relevant experience
- Availability to work evenings and weekends
- Strong phone communication and interpersonal skills
- Ability to work independently in a remote setting
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The Company
What We Do
Atlantic Health Strategies is a full-service operations and compliance partner for behavioral health, mental health, eating disorder, freestanding psychiatric, and addiction treatment providers nationwide, offering full-spectrum operational support.
