Operations Support Specialist
Oklahoma City, OK
Onsite Position
100 N Broadway Ave, Ste 1000, Oklahoma City, OK 73102
Full Time, M-F
POSITION SUMMARY
This position supports the business unit within the Item Processing division located at the BancFirst Headquarters/Support Center.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Administrator for the wire processing and reporting applications. Functions will include user administration and leading any application upgrades that are needed.
Administrator for applications used from The Federal Reserve. Functions will include user administration, upgrades, and certificate renewals.
Monitor Cash orders and returns that are submitted daily from bank locations. Functions will include maintaining bank inventory balances that are held with Armored Service providers.
Assist with the daily processing of Consumer Reg E Disputes for ACH debit transactions.
Assist with daily ACH Exception Processing.
Process monthly billing and reporting related to ACH and Wire Transfer activity.
Perform other job related duties and special projects as assigned.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
REQUIREMENTS
Dependable, self-motivated, strong analytical & organizational skills are required. This includes a thorough understanding of how to interpret business needs and translate them into application and operational requirements.
Must be able to communicate professionally and efficiently, inside and outside the organization, as well as verbally and in writing
Ability to positively and quickly adapt to new and changing technology.
Detail oriented with a high degree of accuracy.
Perform in a highly sensitive environment, deal with confidential matters and meet deadlines while managing multiple tasks.
Must work well individually and with a team while maintaining a positive attitude.
Must demonstrate a business professional image and demeanor.
Attendance and punctuality is an essential function of the job.
PREFERRED SKILLS AND QUALIFICATION
Prior bank operations and/or customer service background
PHYSICAL REQUIREMENTS
Constant use of computer screens
Ability to operate a computer keyboard, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear
Intermittently standing, stooping, bending at the waist, walking, kneeling or crouching
Ability to sit and/or stand for long periods of time during the workday
Long periods of keying and repetitive motion
Ability to lift and/or move and carry up to 10 pounds
Hometown service, statewide strength. BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is an $12 billion bank offering personal and commercial products, trust, insurance, and investment services in sixty Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.
EOE/AA - BancFirst is an Equal Opportunity and Affirmative Action employer.
Diversity...Our differences enhance business performance.
What We Do
With assets of over $12 billion, BancFirst has grown to more than 100 locations in 60 Oklahoma communities. We are committed to investing in the future of our communities by offering personal and commercial products, trust, insurance, and investment services.
For the 13th consecutive year, BancFirst is rated as one of the "Nation's Strongest and Safest Banks" by Bank Director magazine. For the 8th consecutive year, BancFirst is included on the KBW Bank Honor Roll. BancFirst is a publicly held company and is listed on the NASDAQ National Market System under the symbol BANF.
Member FDIC • Equal Housing Lender
