About Us:
Meduit is a national leader in healthcare revenue cycle management, supporting hospitals and physician practices in 48 states. We focus on optimizing payments, allowing clients to focus on patient care, and pride ourselves on our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and Results-Oriented. Learn more at www.meduitrcm.com.
About the Role:
The Support Representative is responsible for supporting collection operations by processing time-sensitive documents, managing administrative workflows, and maintaining accurate records. This role ensures that documentation is handled confidentially, data is entered accurately, and internal teams have the resources needed to perform effectively. The Support Representative partners with Collectors and Leadership teams to support daily operations and maintain workflow efficiency.
Title: Support Representative
Location: Onsite – 8085 Knue Road, Indianapolis, IN 46250
Schedule: Full-time, Monday to Friday, 7:30 AM to 4:30 PM ET
Compensation: Starting at $16.00 to $17.00 per hour
Key Responsibilities:
Process time-sensitive documents while maintaining confidentiality and accuracy
Handle administrative duties including attorney correspondence, dispute documentation, and certified mail processing
Perform clerical tasks such as copying, filing, and document organization
Maintain accurate data entry within internal systems to support recovery processes
Manage multiple priorities while maintaining high attention to detail
Maintain office supply inventory and support operational needs
Work both independently and collaboratively to meet daily production goals
Required Qualifications:
High school diploma or GED
Strong attention to detail and ability to manage multiple tasks
Demonstrated ability to work with confidential or sensitive information
Proficiency in Microsoft Office, including Excel, Word, and Outlook
Consistent work history with at least one role demonstrating stability and longevity
Preferred Qualifications:
Prior experience in collections, healthcare revenue cycle, or administrative support
Familiarity with HIPAA and FDCPA guidelines
Experience working in a fast-paced, deadline-driven environment
Employment Eligibility:
Candidates must be legally authorized to work in the United States at the time of hire
The company does not provide employment visa sponsorship for this position
As a condition of employment, a pre-employment background check will be conducted
At this time, we are unable to consider candidates residing in the state of New York for this position
What We Offer:
Comprehensive paid training
Medical, dental, and vision insurance
HSA and FSA options available
401(k) with company match
Paid wellness time and holidays
Employer-paid life insurance and long-term disability
Opportunities for internal growth and advancement
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- High school diploma or GED
- Strong attention to detail and ability to manage multiple tasks
- Demonstrated ability to work with confidential or sensitive information
- Proficiency in Microsoft Office including Excel, Word, and Outlook
- Consistent work history with at least one role demonstrating stability and longevity
- Legally authorized to work in the United States at time of hire
- Pre-employment background check (condition of employment)
- Candidates residing in New York are not eligible for this position
- Prior experience in collections, healthcare revenue cycle, or administrative support
- Familiarity with HIPAA and FDCPA guidelines
- Experience working in a fast-paced, deadline-driven environment
Meduit Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Meduit and has not been reviewed or approved by Meduit.
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Flexible Benefits — Remote or hybrid options and set schedules are available in certain roles, supporting work-life flexibility alongside standard coverage.
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Retirement Support — A 401(k) plan with a company match is included, offering structured support for long‑term savings.
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Parental & Family Support — Parental leave is provided in addition to core health benefits, adding family-oriented support for eligible employees.
Meduit Insights
What We Do
Meduit was born out of a drive for excellence and a passion for new ideas for improving revenue cycle management for healthcare organizations and the patients they serve. Today, Meduit is a parent organization where leading RCM companies, including MedA/Rx and Receivables Management Partners (RMP), collaborate to identify and measure best practices, leverage one another's unique strengths, collaborate for results, and serve healthcare clients on a unified solutions platform. Meduit is one of the nation’s leading Revenue Cycle Management (RCM) companies with decades of experience in the RCM healthcare arena, serving more than 500 hospital and physician practices in 47 states. Meduit combines a state-of-the-art accounts receivable management model with advanced technologies and an experienced people-focused team that takes a compassionate and supportive approach to patient engagement. Meduit significantly improves financial, operational and clinical performance, maximizing cash acceleration and ensuring that healthcare organizations can dedicate their resources to providing more quality healthcare services to more patients.
