About Ameren Illinois
Ameren Illinois provides electric transmission and distribution service and natural gas distribution service. Every day, we deliver electricity to 1.2 million electric and 816,000 natural gas customers in central and southern Illinois. We deliver safe, reliable energy to more than 1,200 communities.
Job Description
The Operations Support Representative is primarily responsible for providing general clerical and administrative support. Key responsibilities include:
Enter payroll and time data in Time Reporting Information System (TRIS) for Operating Center personnel.
Update ACO/ARCOS database, daily sheets, and maintain necessary reports with current information.
Responsible for updating daily orders in Customer Service System (CSS), OAS, and Maximosystems, including rate changes, installs/removes, lighting orders, disconnects for non-pay and damage claim billing. Review, investigate and complete CSS Work Flow Manager (WFM) on-line reports.
Contact with customers concerning updates and changes with schedules and orders.
Accurately maintain files and records.
Provide clerical support, including handling of the mail, office supplies, general letter and spreadsheets. Assist other Operating Centers during vacations, illnesses as needed.
Position Requirements
High School Diploma or equivalent required. One or more years of relevant clerical/administrative experience required. In addition to the above qualifications, the successful candidate will demonstrate: Working knowledge of MS Word and Excel required. Working knowledge of specific Ameren systems (CSS, OAS, etc.) preferred.
Must have good communication and human relations skills and the ability to handle multiple tasks. Clerical aptitude testing and data entry testing required for position.
*This position is covered by IBEW Local 51 previously 1306 Operating Labor Agreement*
Hourly Pay:
Grade Step BB 039 Step 1 of 6 - 25.42 USDGrade Step BB 039 Step 2 of 6 - 27.74 USDGrade Step BB 039 Step 3 of 6 - 28.79 USDGrade Step BB 039 Step 4 of 6 - 30.28 USDGrade Step BB 039 Step 5 of 6 - 32.22 USDGrade Step BB 039 Step 6 of 6 (Top Step) - 35.34 USDPosition is eligible for annual incentive payments based on company performance and subject to sole management discretion. Visit our Benefits & Perks Page for more information on benefits provided to regular full-time employees.
If end date is listed, the posting will come down at 12:00 am on that date:
Tuesday July 07, 2026All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, genetic information, military service or status, pregnancy, marital status, sexual orientation, gender identity or expression, or any other class, trait, or status protected by law.
Skills Required
- High School Diploma or equivalent
- One or more years of relevant clerical/administrative experience
- Working knowledge of MS Word and Excel
- Clerical aptitude testing and data entry testing required
- Good communication and human relations skills and ability to handle multiple tasks
- Working knowledge of specific Ameren systems (CSS, OAS, etc.)
What We Do
We're Ameren Corporation (AEE), a St. Louis-based, Fortune 500 company that powers the quality of life for millions of people throughout Illinois and Missouri. Ameren Illinois provides electric distribution and transmission service, as well as natural gas distribution service, while Ameren Missouri provides vertically integrated electric service, with generating capacity of over 10,200 megawatts, and natural gas distribution service. Combined, we serve 2.4 million electric and more than 900,000 natural gas customers in a 64,000 square mile area. We're the largest electric utility in Missouri and the second largest in Illinois, and we're among the nation's largest investor-owned electric or gas utility.
