Operations Support Manager

Posted 2 Days Ago
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Knoxville, TN, USA
In-Office
Expert/Leader
Logistics • Professional Services
Innovative solutions to complex lifting and transportation challenges faced by heavy industry.
The Role
Manages crane and heavy-rigging operational support, including lift-plan compliance, equipment inspections, yard organization, load-outs, trucking coordination, employee dispatch, safety programs, customer meetings, and crew development. Travels to job sites and supports branch operations, equipment availability, permitting, and field performance while coordinating with project managers and field leaders.
Summary Generated by Built In

Job Description

  • Work onsite as needed to layout cranes and other equipment to support operational execution
  • Travel with crew onsite and manage the work as a Non-Working Operations support manager to make sure lift plans are being followed and managing customer expectations.
  • If needed travel or stay out of town for a minimum of 3 days to assist in work that is essential to branch operations and continued customer development
  • Participate in handoff meetings to receive direction, engineered drawings, schedules, and communicate expectations for field performance
  • Work together with internal resources to identify equipment needed, perform inspections, develop load out lists and to coordinate trucking as necessary
  • Ensure scheduled work is properly utilizing company safety programs to evaluate job hazards and manage risks throughout job tasks
  • Participate in Customer meetings, Site meetings and internal Job Reviews to promote constant growth and improvement
  • Assist with recruiting, training, and evaluating crew members at scheduled intervals in collaboration with management.
  • Embrace and enhance the Barnhart culture at the branch.
  • Ensure safe and efficient daily yard operations while maintaining a thorough understanding of Barnhart Standard Operating Procedures.
  • Develop and maintain efficient storage locations for Branch equipment and own the organization of the yard(s).
  • Coordinate employee dispatch and equipment load-outs for project work while managing third-party deliveries to the branch.
  • Coordinate with Project Managers, Field Leaders, and Peg to ensure equipment availability.
  • Request OTR permits from State and Local DOT’s as needed.

Qualifications

  • An understanding of servant leadership principles
  • Ability to multi-task and exhibit flexibility in job duties.
  • Excellent communication skills and the ability to coach others.
  • 10+ years of industry experience or similar
  • Knowledge of branch equipment capabilities and constraints.
  • An ability to train, formally and informally, through mentoring and success-based delegation.
  • Basic computer skills including the use of Microsoft Office
  • Willingness and ability to travel as required to meet business objectives and operational needs.
  • Must pass drug test, fit for duty test and background check.

Barnhart Offers

  • Competitive salary.
  • Bonus program that pays for performance.
  • 401K contributions matched up to10% of pay.
  • Company vehicle.
  • Insurance, paid time off and other benefits (details in interview).

PURPOSE – Barnhart is built on a strong foundation of serving others. The fruit of our labor is used to grow the company, care for our employees, and serve those in our communities and around the world.

MINDS OVER MATTER – Barnhart has built a nationwide reputation for solving problems. We specialize in the lifting, heavy-rigging, and heavy transport of major components used in American industry.

NETWORK – Barnhart has built teams that form one of our industry’s strongest networks of talent and resources with over 60 branch locations across the U.S. working together to serve our customers. This growing network offers our team members constant opportunity for career growth and professional development. 

CULTURE – Barnhart has a strong team culture -- the “One TEAM.”  We are looking for smart, hard-working people who strive for excellence in their work and appreciate collaboration. Join a team that values Safety, Servant Leadership, Quality Service, Innovation, Continuous Improvement, Fairness, and Profit with a Purpose.

EOE/AA Minority/Female/Disability/Veteran

Skills Required

  • Understanding of servant leadership principles
  • Ability to multitask and remain flexible in job duties
  • Excellent communication skills
  • Ability to coach and train others
  • 10+ years of industry experience or similar experience
  • Knowledge of branch equipment capabilities and constraints
  • Ability to train through mentoring and success-based delegation
  • Basic computer skills, including Microsoft Office
  • Willingness and ability to travel as required
  • Ability to pass a drug test, fit-for-duty test, and background check

Barnhart Crane & Rigging Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Barnhart Crane & Rigging and has not been reviewed or approved by Barnhart Crane & Rigging.

  • Retirement Support — Retirement benefits feature a standout 401(k) match that compares favorably to typical offerings. Feedback suggests this element meaningfully elevates total compensation.
  • Healthcare Strength — Health coverage includes comprehensive medical, dental, vision, life insurance, and an Employee Assistance Program. Feedback suggests the quality of health insurance is a recurring bright spot.
  • Strong & Reliable Incentives — Bonuses are portrayed positively and are part of the total rewards mix. Feedback suggests incentive opportunities add perceived value beyond base pay.

Barnhart Crane & Rigging Insights

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The Company
HQ: Memphis, Tennessee
1,041 Employees
Year Founded: 1969

What We Do

Since 1969, Barnhart Crane & Rigging has been providing innovative solutions to complex lifting and transportation challenges faced by heavy industry – from power generation to petrochemical to renewable energy, and beyond. Today with 56 branches across the U.S., Barnhart has one of the strongest equipment networks in the nation. Barnhart's network gives customers the flexibility of accessing a nationwide equipment inventory. Because all of the branches are part of the same system, customers are never limited to the equipment at a single location. Each of Barnhart's branches has access to a long list of "cool tools"​ including PSTe Goldhofer trailers, cranes 15 to 1,760 tons, slide systems, strand-jacks, and the Modular Lift Tower. Contact us today and let us find the right tool for you.

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