Operations Support Manager

Posted 13 Days Ago
Be an Early Applicant
3 Locations
In-Office
Senior level
Industrial • Manufacturing
The Role
Support Land Operations Finland with data-driven analysis, KPI and dashboard development, OTD/POD reporting, supplier performance management, and continuous improvement initiatives to optimize logistics efficiency and customer service.
Summary Generated by Built In
Join Stora Enso and help drive operational excellence in logistics

We are looking for an analytical and business-driven Operations Support Manager to join our Land Operations Finland team within Sourcing & Logistics.

In this role, you will play a key part in supporting our logistics operations through data-driven insights, reporting, supplier performance management, and continuous improvement initiatives. You will work closely with Operations, Sourcing, Supply Chain, Customer Service and Logistics Service Providers to ensure efficient and reliable logistics processes that support business needs and customer expectations. This role is based in Finland and reports to Director Land Logistics Operations Finland.

Your responsibilities
  • Support Land Operations Finland through analysis, reporting and performance monitoring.
  • Develop and standardize reporting processes and operational dashboards.
  • Own and develop On-Time Delivery (OTD) and Proof of Delivery (POD) reporting and analysis.
  • Act as process owner for Supplier Performance Management within Land Operations Finland.
  • Create, maintain and continuously improve KPI reporting.
  • Provide analytical support and reporting material to management and operational teams.
  • Support logistics development initiatives focused on efficiency, service improvements and cost optimization.
  • Maintain and develop internal communication channels and information sharing platforms.
  • Drive a collaborative One Team mindset across the organization.
What we are looking for

To succeed in this role, you combine strong analytical capabilities with a genuine interest in improving processes and supporting business performance.

You have:

  • A Bachelor's or Master's degree in Industrial Engineering, Logistics, Business Administration or a related field.
  • At least 5 years of relevant professional experience.
  • Solid understanding of logistics and supply chain processes.
  • Strong skills in data analysis, reporting and performance management.
  • Experience working with operational systems and reporting tools.
  • Advanced Excel skills and preferably experience with Power BI or similar tools.
  • Fluent Finnish and English, both written and spoken.
As a person, you are
  • Business-oriented and customer-focused.
  • Analytical and able to turn data into actionable insights.
  • Proactive and solution-oriented.
  • Comfortable working in a dynamic environment with multiple priorities.
  • Skilled at building relationships and engaging stakeholders across functions.
  • Motivated to challenge existing ways of working and drive continuous improvement.
  • Resilient and adaptable in changing environments.
Why join Stora Enso?

At Stora Enso, we believe that everything made from fossil-based materials today can be made from a tree tomorrow. As a leading provider of renewable products in packaging, biomaterials and wooden construction, we are committed to creating value for both people and the planet.

You will have the opportunity to work in an international environment, collaborate with a wide range of stakeholders, and contribute to the continuous development of logistics operations that support sustainable business growth.

Interested?

Please submit your application via our recruitment system by 24 July 2026. 

For more information about the role, please contact hiring manager Timo Hatva at timo.hatva@storaenso.com.

Skills Required

  • Bachelor's or Master's degree in Industrial Engineering, Logistics, Business Administration or related field
  • At least 5 years of relevant professional experience
  • Solid understanding of logistics and supply chain processes
  • Strong skills in data analysis, reporting and performance management
  • Experience working with operational systems and reporting tools
  • Advanced Excel skills
  • Experience with Power BI or similar reporting tools
  • Fluent Finnish and English, both written and spoken
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The Company
HQ: Helsinki
7,851 Employees
Year Founded: 1998

What We Do

Part of the global bioeconomy, Stora Enso is a leading provider of renewable products in packaging, biomaterials, wooden construction and paper, and one of the largest private forest owners in the world. We believe that everything that is made from fossil-based materials today can be made from a tree tomorrow. Sustainability and responsible business practices are deeply embedded in our strategy. Our low-carbon, fiber-based products are renewable and recyclable. They offer solutions to climate change and promote positive impacts on the environment, thus enabling our customers to become more eco-friendly. We employ some 22,000 people. Our shares are listed on the Helsinki (STEAV, STERV) and Stockholm (STE A, STE R) stock exchanges. In addition, the shares are traded in the USA as ADRs

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