Operations Support Intern

Posted 2 Days Ago
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Charlotte, NC, USA
In-Office
Internship
Logistics • Transportation • Industrial • Automation
The Role
Summer 2027 intern will evaluate and improve the onboarding and training process for Business Development Managers. Responsibilities include mapping cross-functional interactions, identifying workflow bottlenecks, interviewing stakeholders, documenting procedures, and presenting recommendations. The ten-week hybrid program includes networking, business training, team-building events, and a final project presentation.
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Job Summary & Responsibilities

OPERATIONS SUPPORT INTERN - SUMMER 2027

About Carolina Handling

We are a total automated warehouse solutions provider. We specialize in providing turnkey solutions for our customer's needs in warehouses, distribution centers, manufacturers and any industry partner needing warehouse solutions. Our products and solutions allow our customers to move material faster and more efficiently by implementing automation equipment and technologies. We are also the largest certified Raymond dealer in the southeast for material handling equipment sales and service housed under the Toyota umbrella of North America (TINA).

Program Objective

The program allows students to gain corporate world experience. Each intern will be assigned a department-level project for the summer focused on improving a specific process within their department. The ten week program provides networking opportunities, roundtables, and business acumen training. Projects will be scoped as a tangible task or process the intern can reasonably complete in approximately 8-10 weeks. The final project details will be provided on the first day of the internship!

Job Details

Evaluate and improve the onboarding and training process for new Business Development Managers (BDM) supporting Sales Support, Rental Support and Fleet Support. The intern will map how BDMs, Coordinators, Managers, and Distribution teams interact, identify gaps or bottlenecks, and document recommendations to improve onboarding, communication, and training workflows.

Our Ideal Operations Support Intern Is...

  • Enjoys mapping processes and identifying where things could work better
  • Strong communicator who's comfortable interviewing stakeholders and presenting recommendations
  • Analytical and cross-functional, able to work with multiple departments and document clear procedures

Location

Charlotte, NC

Details

40 hours per week | 2 days a week in the office, 3 days a week from home office

Important Dates

May 17, 2027

●      Intern Cohort Onboarding in Charlotte

●      Final Project(s) details provided

●      Networking and get started!

June/July 2027

●      2 Day Intern Summit in Greenville

●      Intern Cohort Team Building Events

●      Professionalism Workshops

August 6, 2027

●      Final Presentations

●      Celebration of your summer!

 

Skills Required

  • Ability to map processes and identify improvement opportunities
  • Strong communication skills, including interviewing stakeholders and presenting recommendations
  • Analytical and cross-functional capabilities
  • Ability to document clear procedures
  • Availability for 40 hours per week during the ten-week summer internship
  • Ability to work two days per week in the Charlotte office and three days from home
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The Company
664 Employees
Year Founded: 1966

What We Do

Carolina Handling is a leading integrated material handling solutions provider in the Southeast. The company provides lift trucks and automation solutions for warehouses, manufacturing facilities, and distribution centers, offering a comprehensive range of products including racking, storage, lighting, and dock and door equipment, along with professional consulting and maintenance services.

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