Operations Support Intermediate Analyst

Posted 8 Days Ago
Be an Early Applicant
Tampa, FL, USA
In-Office
63K-87K Annually
Mid level
Fintech • Financial Services
The Role
Support enforcement of bank account signing authority policies by maintaining the central signatory repository, monitoring signing authorities, performing control monitoring, preparing signatory documents, collaborating with Legal/Business/Operations, and driving process improvements and automation to reduce risk and increase efficiency.
Summary Generated by Built In
Bank Signatory Management Oversight OfficerGlobal Bank Network Management (BNM) is part of the Corporate Shared Services organization within the Chief Operating Office (COO). BNM provides best-in-class banking services to our business partners and clients while strengthening regulatory compliance, governance, and control over Citi-owned bank accounts. We achieve this by enforcing the Citi Owned Bank Account and Signatory Management Procedure.BNM’s global functions encompass Relationship Management, Regulatory Compliance, Bank Expense Optimization, Bank Signatory Management (BSM), Agent Bank Risk, Stakeholder Support and Data & Technology ManagementTeam & Role OverviewThe Stakeholder Support function within BNM provides holistic support to the Enterprise by facilitating controls that mitigate risk to Citi. This includes maintaining a signatory repository for all Citi owned and operated bank accounts, monitoring signing authorities and working with various lines of business to ensure compliance with the Citi Owned Bank Account and Signatory Management Procedure. As a Bank Signatory Management Oversight Officer, you will support the goal of:
  • Enforcing minimum requirements that must be implemented when establishing or updating bank account signing authorities.
  • Maintaining the inventory of Citi’s bank account signing authority and golden source data within the central repository for Citi owned bank accounts
  • Improving senior management’s visibility into risks associated with manual signing authority on Citi’s bank accounts
Key Responsibilities
  • Participate in day-to-day deliverables, perform control monitoring for core BSM processes such as: Maintenance of signing authorities and Preparation of signatory documents
  • Active collaboration with Business, Legal, Operations and any other roles required to establish best practices and facilitate the update of bank signatory documents
  • Oversight and accountability for core processes, controls and system enhancements.
  • Ensure assigned procedures are updated and maintained
  • Participate in streamlining processes to increase efficiency through process change and/or automation
Knowledge and Experience
  • 3 years+ work experience in financial, banking or international securities industry (such as Risk Management, Treasury/Cash Management, Regulatory/Control, Securities/Custody Operations or Relationship Management/Documentation)
  • Knowledge of basic banking principles
  • Bilingual preferred for LATAM portfolio
  • The ideal candidate should have a BA/BS or equivalent work experience
  • Project support experience (planning and execution)
  • Working knowledge of MS Office with emphasis on Excel
  • SharePoint knowledge is an advantage
Skills and Competencies
  • Excellent written and oral communications, ability to present information to Management in an easy-to-understand format
  • Experience with risk mitigation strategies and implementing controls
  • Advanced process management skills, organized and detail oriented
  • Strong analytical skills, good presentation skills, time management expertise
  • Excellent planning and organizational skills, be a team player and self-starter
  • Good interpersonal skills and professional demeanor are essential
  • Comfortable dealing with staff at all levels, including management

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Job Family Group: Operations - Core

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Job Family:Operations Support

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Time Type:Full time

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Primary Location:Tampa Florida United States

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Primary Location Full Time Salary Range:$62,620.00 - $87,380.00


In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills Please see the requirements listed above.

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Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:Aug 21, 2026

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.


Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.


Illinois residents – AI Notice and Right

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.

Skills Required

  • 3+ years work experience in financial, banking or international securities industry (Risk Management, Treasury/Cash Management, Regulatory/Control, Securities/Custody Operations or Relationship Management/Documentation)
  • Knowledge of basic banking principles
  • BA/BS degree or equivalent work experience
  • Project support experience (planning and execution)
  • Working knowledge of MS Office with emphasis on Excel
  • SharePoint knowledge
  • Bilingual (preferred for LATAM portfolio)
  • Experience with risk mitigation strategies and implementing controls
  • Excellent written and oral communication skills and presentation ability
  • Advanced process management skills, strong analytical skills, organized and detail oriented
  • Comfortable dealing with staff at all levels, including management; team player and self-starter

Citi Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.

  • Healthcare Strength Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
  • Retirement Support Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
  • Wellbeing & Lifestyle Benefits Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.

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The Company
HQ: Kwun Tong, Kowloon
223,850 Employees

What We Do

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.

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